At a Glance
- Tasks: Lead product design for public services that uplift societal value.
- Company: Join Made Tech, a company dedicated to human-centred technology.
- Benefits: 30 days holiday, flexible hours, remote work, and wellness support.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in society through user-centred design.
- Qualifications: Experience in product management and user-centred design required.
The predicted salary is between 55000 - 65000 £ per year.
Are you a Product Manager, passionate about user‑centred design? If solving complex problems that uplift societal value feels rewarding to you, then keep on reading!
About Made Tech
Our aim at Made Tech is to use human‑centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
About the role
Our Senior Product Managers enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline. Reporting to one of our Lead Product Managers, this role is responsible for leading on product within a client delivery team. You will work as part of cross‑functional teams which might include other Made Tech team members, stakeholders and partner agencies. You will inspire trust in the team, guide and coach teams through the product process and use your influence to continuously iterate and improve ways of working and processes.
Key Responsibilities
- Work in a self‑initiated manner, with support from senior team members, and in a collaborative and inclusive manner.
- Collaborate with and influence the wider Made Tech team and our clients to deliver high quality work aligned with our customers’ vision and needs.
- Influence decision making that impacts the success of the team, including scoping work, prioritisation, deadlines, budgets and evaluating risk.
- Work across one assignment for a client at one time.
- Coach, support and people‑manage more junior members of the Product team, steering and coaching them towards successful delivery and holding them accountable for producing high‑quality outputs and deliverables.
- Maintain broad technical knowledge of product management and continue to develop knowledge of user‑centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps.
- Contribute to Made Tech’s community of practice for Product and collaborate with other disciplines.
- Assist in developing and growing the discipline in line with business and capability needs, ensuring we embed the Made Tech way of product‑led and design thinking into all that we do.
Skills, Knowledge and Expertise
Skills people must have:
- Excellent understanding and articulation of the value of product and user‑centred design.
- Experience and evidence of delivering user‑centred products and services from ideation through to maintenance phases.
- Ability to support and coach others to grow their skills, product capabilities and to take on more responsibility for client‑facing projects.
- Able to educate and mentor team members, colleagues and peers in the wider business on developing product and agile delivery as a core discipline.
- Experienced in working directly with customers and users, and able to drive teams to deliver excellent outcomes for users.
- Working within a design consultancy/senior product leadership role in the public sector, health or allied areas.
- Strong empathy and relationship building skills.
Desirable (not essential) skills:
- Working with sales teams to build client relationships, develop opportunities and win new work.
- Working in the open – building the trust within teams to share little and often.
- Experience in re‑designing legacy services and products.
- Maintaining a deep working knowledge of product, design and research techniques.
- Experience in line management.
Eligibility
An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we’re looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years’ UK residency and 5 year employment history (or back to full‑time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won’t be able to progress your application and we will contact you to let you know why.
Benefits
We are committed to building a happy, inclusive and diverse workforce. We listen to our growing teams and evolve the benefits available to our people. As a result, we have introduced a flexible benefit platform which includes a Smart Tech scheme, a Cycle to Work scheme, and an individual benefits allowance that you can invest in a Health Care cash plan or Pension plan. We also place a strong emphasis on connection and wellbeing, offering an optional social and wellbeing calendar of events for all employees to join.
- 30 days Holiday – we offer 30 days of paid annual leave.
- Flexible Working Hours – we are flexible with what hours you work.
- Flexible Parental Leave – we offer flexible parental leave options.
- Remote Working – we offer part‑time remote working for all our staff.
- Paid counselling – we offer paid counselling as well as financial and legal advice.
Senior Product Manager in London employer: 慨正橡扯
At Made Tech, we pride ourselves on being an exceptional employer dedicated to fostering a collaborative and inclusive work culture that prioritises employee wellbeing and growth. As a Senior Product Manager, you will have the opportunity to lead impactful projects in the public sector while benefiting from flexible working hours, generous annual leave, and a range of tailored benefits designed to support your personal and professional development. Join us in our mission to use human-centred technology to create meaningful societal change, all while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Made Tech on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding their mission. Dive deep into how user-centred design impacts public services. Show us that you’re not just a fit for the role, but also for the company culture!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led teams and delivered user-centred products. We want to hear about your successes and how you overcame challenges.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re genuinely interested in the role and appreciate the opportunity.
We think you need these skills to ace Senior Product Manager in London
Some tips for your application 🫡
Show Your Passion for User-Centred Design:Make sure to highlight your enthusiasm for user-centred design in your application. We want to see how you’ve applied this approach in your previous roles and how it aligns with our mission at Made Tech.
Be Specific About Your Experience:When detailing your experience, be specific about the projects you've worked on. We love to see concrete examples of how you've delivered user-centred products and services from start to finish.
Demonstrate Your Leadership Skills:As a Senior Product Manager, you'll be guiding teams and coaching others. Share examples of how you've successfully led teams or mentored colleagues in your application to show us your leadership style.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 慨正橡扯
✨Know Your User-Centred Design
Make sure you can articulate the value of user-centred design clearly. Prepare examples from your past experiences where you've successfully delivered user-focused products. This will show that you understand the core principles that Made Tech values.
✨Showcase Your Leadership Skills
As a Senior Product Manager, you'll be expected to lead and coach teams. Think of specific instances where you've guided others or influenced decision-making. Be ready to discuss how you foster collaboration and trust within a team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Practice articulating your thought process when faced with challenges, especially in public sector projects. This will demonstrate your ability to think critically and adapt.
✨Understand the Company Culture
Research Made Tech's mission and values. Be prepared to discuss how your personal values align with theirs, particularly around improving societal outcomes through technology. This will help you connect on a deeper level during the interview.
