Senior Manager Data and Insights in London

As part of our continued growth and investment in our data and analytics capabilities, we have an exciting opportunity for a Senior Manager Data and Insights to join AJ Bell. As the Senior Manager Data and Insights, you will play a pivotal role in leading the delivery of high-impact data, business intelligence solutions, and commercial and customer analytics that help inform and sharpen the AJ Bell D2C strategy. This role sits at the heart of our business and you will act as a trusted partner and adviser to our senior management team along with colleagues from product, marketing, digital and UX ensuring they have high quality data and insight at their fingertips.

What does the job involve?

• Leadership of a growing and high performing team of data engineers, BI developers, and analysts – coaching individuals and the team to deliver their best for the business.
• Fostering a culture of collaboration, innovation, and continuous learning to drive professional growth and development within the team.
• Developing and delivering the D2C data strategy through consulting with stakeholders and developing a comprehensive understanding of their goals and strategies, ensuring our data architecture is robust, fit-for-purpose and scalable against our ambitious growth ambition.
• Ensuring strong technical and business processes including documentation so that our data pipelines and data assets are robust, and that change is delivered in a governed and controlled manner and at the pace our stakeholders require.
• Setting out and delivering our reporting architecture, guiding the team to continuously improve our suite of dashboards, and rolling them out to the business and taking the lead on delivering self-service and improved data literacy across the division.
• Develop the analytics and insight roadmap, engaging with senior leaders across the business to ensure their immediate and longer-term needs are met.
• Act as the data and analytics SME in critical projects and programmes, ensuring they are supported with time-critical, relevant, and high-quality insights.
• Ensure the team deliver high-quality analytics projects that are accurate and on time/on brief but also that there are clear and well-evidenced recommendations and actions in place.
• Work closely with our stakeholders in D2C (particularly Marketing and Product) to understand their plans and strategies to develop an operating model and plans for data and analytics.
• Take the lead on engaging with and working closely with our central data and technology teams to deliver changes and create an aligned way of working and ensure cross-functional alignment.
• Continually assess our ways of working and roadmaps, proactively identifying opportunities for efficiency and innovation.
• Ensure compliance with regulatory requirements and industry standards related to data privacy, security, and confidentiality.
• Support and enable the business to achieve its regulatory requirements, including consumer duty.

About you

• Significant proven experience in leading and developing data, reporting and analytics teams in financial services or a highly regulated industry.
• Excellent long-term planning and short-term prioritisation skills, including effective communication and ensuring delivery of priorities.
• Experience of developing a data and analytics strategy and evidence of delivering against a prioritised roadmap.
• A track record of delivering highly scalable and robust data architecture, particularly working with real-time or near real-time data and pipelines.
• Experience of working with diverse data sources across customer, transactional and external data, and different cadences.
• In-depth knowledge of cloud-based data architecture, database development, and management.
• Best practice for systems and data governance including development processes and documentation.
• Proven understanding of GDPR and data governance, preferably in financial services.
• Demonstrable experience of developing and scaling a high volume and complex reporting architecture and dashboard suite.
• Broad knowledge of business intelligence principles, approaches, and tools/platforms.
• Understanding of marketing and product performance metrics and approaches.
• Outstanding stakeholder engagement and management skills.
• Highly effective communication skills and comfortable working with both technical and non-technical teams.

About AJ Bell

AJ Bell is one of the UK’s fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures.

What we offer

• 27 days holiday, increasing with service + buy/sell scheme + bank holidays
• 8% Pension with matched contributions
• Discretionary bonus scheme
• Share schemes (including free shares and BAYE)
• Health Cash Plan and discounted private healthcare
• Free gym
• Enhanced family leave (subject to qualifying criteria)
• Travel and bike loan schemes
• Employee Assistance Programme

Life at AJ Bell

• Regular social events including summer and Christmas parties
• Learning and development opportunities tailored to you
• Casual dress code
• Friendly, supportive team environment

Our ways of working

We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. This role can be based in London or Manchester.

Inclusion & diversity

We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.