At a Glance
- Tasks: Lead residential property acquisitions for Heathrow’s Expansion Programme, ensuring fair and transparent processes.
- Company: Join a pivotal infrastructure project at Heathrow, one of the UK's most significant developments.
- Benefits: Competitive salary, career growth opportunities, and a chance to make a real difference in people's lives.
- Other info: Work in a dynamic environment with diverse stakeholders and impactful outcomes.
- Why this job: Be part of a transformative project while supporting residents through their home transition journey.
- Qualifications: Experience in property acquisitions and strong negotiation skills are essential.
The predicted salary is between 55000 - 65000 £ per year.
Reporting to the Head of Residential Property Acquisition, this is a unique opportunity to play a pivotal role in delivering Heathrow’s Expansion Programme and supporting one of the UK’s most significant infrastructure projects. As Residential Property Acquisitions Manager, you will lead the end-to-end acquisition of residential properties required for the Development Consent Order (DCO) application, helping to drive progress while ensuring a fair, transparent and respectful approach throughout.
Working directly with homeowners, their representatives and professional advisors, you will focus on achieving voluntary agreements wherever possible, while maintaining a robust and evidence-based approach to Compulsory Acquisition (CA) as a last resort. Managing a portfolio of complex and sensitive cases, you will coordinate valuation, legal and conveyancing activities, ensuring each acquisition is delivered efficiently, compliantly and in line with key programme milestones.
This role offers the opportunity to make a meaningful difference to people’s lives during a significant life transition. Recognising that for many residents this may be their first experience of moving home, you will work closely with the Home Relocation Support Service (HRSS) and Communities teams to provide clear guidance, practical support and reassurance throughout the process. By building trust, addressing challenges proactively and delivering timely, accurate information, you will help achieve positive outcomes for residents while supporting programme objectives.
We are seeking an individual with strong commercial judgement, exceptional attention to detail and the ability to engage confidently with a diverse range of stakeholders, including residents, agents, advisors, local representatives and internal teams. Above all, you will be passionate about delivering a people-focused approach that balances resident needs with successful programme delivery and protects Heathrow’s reputation.
Responsibilities
- Manage a portfolio of residential property acquisitions from initial engagement through to completion, ensuring delivery aligns with Heathrow’s policies, programme milestones, governance requirements, and resident commitments.
- Lead negotiations with property owners and their representatives to achieve timely, fair, and defensible acquisition agreements, escalating complex, contentious, or high-risk cases where appropriate.
- Coordinate internal and external advisors, including valuers, surveyors, conveyancers, and legal teams, ensuring high-quality outputs, clear instructions, and timely resolution of issues that could impact delivery.
- Apply acquisition and compensation policies consistently, providing clear guidance to residents and working closely with the Home Relocation Support Service (HRSS) to ensure enquiries are managed efficiently, compassionately, and transparently.
- Maintain accurate records, audit trails, and case information, while identifying, managing, and escalating acquisition risks, dependencies, and issues to support robust programme reporting and decision-making.
- Support stakeholder engagement activities, governance forums, and senior reporting by preparing briefings, progress updates, and recommendations, while working collaboratively with Communities, Property, and HRSS teams to ensure a positive resident experience.
Qualifications
- Experience delivering end-to-end residential property acquisitions, property casework, or complex negotiation activity within a regulated, reputationally sensitive environment.
- Strong negotiation and influencing skills, with the ability to build trust, manage conflict, and reach fair and timely agreements with residents and their representatives.
- Strong commercial judgement and attention to detail, with confidence interpreting valuation advice, legal inputs and policy requirements to inform recommendations and decisions.
- Excellent written and verbal communication skills, including the ability to explain complex processes clearly and empathetically to non-technical audiences.
- Strong organisational skills to manage multiple cases, priorities and stakeholders, maintaining momentum and meeting programme timelines.
- Experience working with external suppliers/advisors (e.g., valuation, legal, conveyancing), ensuring clear instructions, quality outputs and effective issue resolution.
- Ability to maintain accurate records and audit trails and to produce clear reporting for governance and assurance purposes; familiarity with CRM/case management tools (e.g., Salesforce) is an advantage.
Ideally, you will also have
- Knowledge of compensation and acquisition frameworks relevant to major infrastructure programmes (e.g., compulsory purchase process, land compensation principles) and/or experience operating within NSIP/DCO contexts.
- Professional qualification or progress towards qualification in a relevant discipline (e.g., RICS) or equivalent experience.
Residential Property Acquisitions Manager in London employer: 慨正橡扯
Heathrow Airport is an exceptional employer, offering a unique opportunity to contribute to one of the UK's most significant infrastructure projects while prioritising a people-focused approach. With a commitment to employee growth and development, we foster a collaborative work culture that values transparency and respect, ensuring that our team members are equipped with the skills and support needed to navigate complex residential property acquisitions. Working at Heathrow not only allows you to make a meaningful impact on residents' lives but also provides access to comprehensive benefits and a dynamic environment that champions innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Acquisitions Manager in London
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We think you need these skills to ace Residential Property Acquisitions Manager in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
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Tailor Your Documents for the Job:Every application should feel personal. When applying for the Residential Property Acquisitions Manager role at 慨正橡扯, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at 慨正橡扯
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where 慨正橡扯 operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to 慨正橡扯. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at 慨正橡扯.
