At a Glance
- Tasks: Lead a high-performing QA team and drive continuous improvement in AML processes.
- Company: Join Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Other info: Diverse and inclusive workplace celebrating differences and empowering all team members.
- Why this job: Make a real impact on global financial services while leading a dynamic team.
- Qualifications: 4+ years of leadership experience and 3+ years in AML compliance.
The predicted salary is between 72000 - 94000 £ per year.
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money.
As the Quality Assurance Senior Team Lead, your role is to set the QA strategy for the AML domain, deliver against plans and KPIs, and build a credible, trusted team. You will use your subject matter expertise to ensure the accuracy, validity, and value of all QA outcomes. You will drive continuous improvement and partner with wider business stakeholders to deliver actionable insights that improve quality and champion a culture of risk management.
Your Responsibilities:
- Area Leadership & People Management: Lead by example with a customer and risk-proportionate mindset. Coach and develop a high‑performing QA team, delivering initiatives to grow their skills and managing succession plans for senior leads.
- Operational & Performance Management: Take accountability for the AML QA area’s delivery against KPIs and objectives. Identify process improvements, monitor resource allocation, and refine standard operating procedures to scale operations.
- Expertise Sharing: Act as a subject matter expert in AML policy, Quality Assurance and risk management. Validate complex case outcomes, lead audit interactions, and assist the Compliance team in evolving internal procedures.
- Planning & Execution: Own the QA strategy, including sampling methodology, test scripts, and scorecards. Manage forecast demand and capacity plans to ensure KPIs and SLAs are consistently achieved.
- Stakeholder Management: Build constructive relationships with Operational Leaders. Translate QA data into a compelling narrative to communicate complex topics in an engaging way and influence business change.
Qualifications About you:
- Experienced Leader: 4+ years of proven leadership experience in operations or compliance, with at least 2 years leading a medium-sized organisation (20‑40 people).
- Domain Experience: +3 years of AML experience working in the financial services sector.
- Compliance Expert: Advanced knowledge of laws and regulations applicable to AML, with a deep understanding of global regulatory frameworks in financial services or payments.
- Data-Driven: Ability to use analytics to manage your domain, move team metrics, and translate data into trends that influence continuous improvement.
- Tech Forward: A promoter of AI literacy, identifying opportunities for automation and AI within the QA process to improve efficiency.
- Great Communicator: Fluent in English with the ability to clearly communicate complex topics and influence senior stakeholders.
- Problem Solver: Ability to challenge ways of working, critically assess data, and manage challenges before they escalate.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
Quality Assurance Senior Lead - AML in London employer: 慨正橡扯
Wise is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their careers while contributing to a mission of transforming global money management. With a strong focus on professional development, team collaboration, and innovative practices, Wise offers competitive compensation and the opportunity to lead a high-performing QA team in a rapidly evolving industry. Located in a vibrant environment, employees benefit from a diverse workplace that values every individual's contribution and promotes continuous improvement through cutting-edge technology and analytics.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Senior Lead - AML in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Wise. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by diving deep into AML regulations and Wise's mission. Show us you’re not just another candidate; demonstrate your passion for making money management easier for everyone.
✨Tip Number 3
Practice your storytelling skills! When discussing your experience, frame it in a way that highlights your leadership and problem-solving abilities. We want to see how you can influence change and drive improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Wise.
We think you need these skills to ace Quality Assurance Senior Lead - AML in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Assurance Senior Lead role. Highlight your leadership experience, especially in AML and compliance, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your experience makes you the perfect fit. Don’t forget to mention your data-driven approach and any tech-forward initiatives you've led.
Showcase Your Communication Skills:As a great communicator, it's essential to demonstrate this in your application. Use clear and engaging language to convey your thoughts, and make sure to explain complex topics simply, as you would to senior stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at 慨正橡扯
✨Know Your AML Inside Out
Make sure you brush up on your knowledge of Anti-Money Laundering regulations and frameworks. Be prepared to discuss how these laws impact quality assurance processes and share examples from your past experience where you've successfully navigated compliance challenges.
✨Showcase Your Leadership Skills
As a Quality Assurance Senior Lead, you'll need to demonstrate your leadership capabilities. Prepare specific examples of how you've coached and developed teams in the past, focusing on initiatives that led to skill growth and improved performance.
✨Data is Your Best Friend
Be ready to talk about how you've used data analytics to drive improvements in QA processes. Think of instances where you've translated complex data into actionable insights that influenced business decisions, and be prepared to share those stories.
✨Build Relationships with Stakeholders
Since stakeholder management is key, think about how you've built constructive relationships in previous roles. Prepare to discuss how you’ve communicated complex topics effectively to senior stakeholders and influenced change within your organisation.
