At a Glance
- Tasks: Lead the development of in-store checkout experiences and drive improvements for customers.
- Company: Join Kingfisher, a diverse team dedicated to better homes and better lives.
- Benefits: Enjoy a competitive benefits package and opportunities for career growth.
- Other info: Flexible hybrid working model with a focus on collaboration and inclusivity.
- Why this job: Make a real impact on home improvement while collaborating with passionate teams.
- Qualifications: Experience as a Product Owner or Business Analyst; Agile knowledge is a plus.
The predicted salary is between 60000 - 75000 £ per year.
We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
We’re looking for a Product Owner to join Group Product and help shape the future of our in-store checkout and self-checkout experiences across Kingfisher. This role will work closely with our banners, technology teams and stakeholders to deliver improvements that make a real difference for customers and colleagues.
- Lead Store Operations development teams to deliver high-quality outcomes, providing direction, removing blockers, and enabling teams to determine how best to deliver.
- Own and maintain the product backlog, prioritising work based on customer impact, business value, technical feasibility, and agreed objectives.
- Facilitate Agile ceremonies to drive planning, alignment, progress visibility, and continuous improvement.
- Work with Business Analysts and stakeholders to translate requirements into user stories, acceptance criteria, and deliverable outcomes.
- Partner with the Product Manager to define and evolve the product vision, long-term strategy, and roadmap for Store Operations.
- Engage with banners to understand functional, data, and operational needs across checkout and self-checkout journeys.
- Own delivery against OKRs, tracking progress, risks, and results, and ensuring alignment with group, tech, and banner priorities.
- Communicate decisions, priorities, and trade-offs clearly and credibly to technical and non-technical stakeholders.
- Support banner teams with performance optimisation of checkout and self-checkout solutions, using data and feedback to identify improvements.
- Understand the architecture and dependencies within the in-store checkout ecosystem to inform decisions and mitigate risks.
- Use research, competitor analysis, and qualitative/quantitative data to identify opportunities, validate ideas, and drive optimisation.
Requirements:
- Strong experience as a Product Owner, Business Analyst, or relevant subject matter expert.
- Understanding of in-store Electronic Point of Sale solutions is desired but not essential.
- Understanding of in-store payments would be an advantage.
- Understanding of Agile principles and experience with different methodologies.
- Understanding of the use of OKRs and the concept of business capabilities.
- Experience working with cross-functional teams.
- Experience of collaborative working with Design and Research teams.
- Experience of working with offshore and 3rd party development teams.
- Confident working with ambiguity and to challenging deadlines.
- Comfortable with technical conversations – initiating and understanding them.
- Strong verbal and written communication skills and ability to influence at all levels.
- Passionate about solving problems for our customers and colleagues.
- Experience with JIRA and Confluence, as well as whiteboarding and product solutions would be beneficial, but not essential.
- Retail background would be an advantage, but it is not essential.
How We Work:
We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.
We value the perspectives new team members bring and encourage you to apply – even if you don’t meet 100% of the requirements.
What We Offer:
An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self.
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.
Diversity & Inclusion:
Our customers come from all walks of life- and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Interested? Great, apply now and help us to Power the Possible.
Product Owner - Store Operations in London employer: 慨正橡扯
At Kingfisher, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture that empowers our 74,000 team members to thrive. As a Product Owner in Store Operations, you'll enjoy a flexible hybrid working model, a competitive benefits package, and ample opportunities for professional growth while contributing to our mission of creating better homes for everyone. Join us in shaping the future of home improvement and experience a workplace where your ideas are valued and your potential is limitless.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Store Operations in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like 慨正橡扯!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at 慨正橡扯 would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at 慨正橡扯 through your school's career services!
We think you need these skills to ace Product Owner - Store Operations in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner - Store Operations, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner - Store Operations position at 慨正橡扯. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at 慨正橡扯
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
