We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher and all our other brands: B&Q, Screwfix, Brico Dépôt, Castorama and Koctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
We are looking for a Product Manager to ensure the business has a secure, scalable, and high‑performing payments foundation that enables seamless transactions and effective fraud protection.
This is a strategic role within Group Product & Platform. You will lead the development, launch and scaling of the Group Marketing & Loyalty platform as a core enterprise capability. Define the long‑term vision, shape the roadmap, deliver the first implementation, and then scale it across the business. You will operate across Product, Engineering, Architecture, Data and Proposition teams, driving alignment and adoption in a complex, multi‑brand environment.
Responsibilities
- Define and evolve a strategic roadmap that aligns with enterprise goals, customer experience priorities, and the evolving fraud and risk landscape.
- Own and prioritise the payments platform roadmap, ensuring it delivers secure, seamless, and scalable payment capabilities across all banners.
- Advocate for platform principles including API‑first design, modularity and reuse.
- Own the product relationship with key technology vendors.
- Drive platform adoption across Kingfisher banners.
- Set up and operate platform governance that safeguards payment flows, ensures compliance, and embeds robust fraud controls and detection capabilities.
- Line‑manage multiple Product Owners.
- Develop product practices within the product teams.
Activities
- Translate enterprise strategy into clear, phased platform roadmaps.
- Partner closely with architecture and engineering to shape platform strategy.
- Partner with Fraud Operations, Risk, and Data Science teams to ensure the platform proactively responds to emerging fraud vectors and regulatory requirements.
- Establish platform guardrails and adoption criteria.
- Ensure platform capabilities support continuous monitoring, anomaly detection, chargeback reduction, and loss prevention.
- Provide structured updates to senior stakeholders and governance forums.
- Monitor platform performance, risks, costs and scalability considerations.
- Coach and develop product capability within the platform teams.
Qualifications
- Strong experience in payments ecosystems (cards, A2A, digital wallets, PSPs, acquiring, settlement)
- Track record of delivering platform products in complex, multi‑brand or multi‑market environments
- Experience balancing commercial outcomes with technical constraints and regulatory requirements
- Strong stakeholder management across Engineering, Architecture, Data, Fraud, Security and Compliance
- Data‑led decision making across performance, cost and fraud metrics
- Understanding of fraud prevention approaches (rules engines, tooling, machine learning signals)
- Experience working in API‑first or event‑driven environments
Operating environment
- Multi‑brand, multi‑market complexity
- High transaction volumes with real financial exposure
- Structured governance alongside the need for pace
- Platform‑first mindset over local optimisation
You will be a strategic product leader who is comfortable working across multiple teams and functions, bringing clarity to complexity and helping shape shared platforms that create long‑term business value. You will be confident engaging senior stakeholders, driving alignment and building strong product practices within your team.
Diversity & Inclusion
We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Benefits
We offer a competitive benefits package and opportunities for growth.
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Product Manager - Payments Platform in London employer: 慨正橡扯
At 慨正橡扯, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the field of Behavioral Economics and Retirement Research. Our hybrid working model not only offers flexibility but also nurtures a vibrant work culture where employees are encouraged to grow and develop their skills through meaningful projects and leadership opportunities. Join us in Europe, where your expertise will directly contribute to enhancing investor outcomes and shaping impactful business strategies.
