Principal Software Engineer - Store Operations in London

Principal Software Engineer - Store Operations in London

London Full-Time 80000 - 100000 £ / year (est.) Home office (partial)

At a Glance

  • Tasks: Lead technical strategy and mentor teams to deliver innovative solutions.
  • Company: Join a forward-thinking retail giant committed to inclusivity and innovation.
  • Benefits: Enjoy discounts, competitive holidays, bonuses, and 24/7 wellbeing support.
  • Other info: Be part of a diverse team driving change in the retail industry.
  • Why this job: Make a real impact in a dynamic environment while shaping the future of retail technology.
  • Qualifications: Extensive experience in system design and strong leadership skills required.

The predicted salary is between 80000 - 100000 £ per year.

The Principal Engineer is the most senior engineer in the company and plays a crucial role in delivering our business goals. They are technical leaders responsible for setting technical direction, driving engineering excellence, and aligning technology with business strategy. This role combines deep technical expertise with strong leadership, mentorship, and cross‑functional influence to deliver robust, scalable solutions and foster a high‑performing engineering culture.

This role is aligned with Store Operations in Retail Domain and will partner closely with the Head of Engineering and the Solution Architect in the Store Ops sub‑domain. Being creative, curious, and confident, you will be an integral part of our empowered, self‑managing, multi‑disciplinary Engineering teams – designing, building, releasing, and maintaining products. Full Stack and/or Native Mobile application background would align best; however, it’s your passion for designing and delivering the best tech solutions to our colleagues in stores that counts the most!

What You’ll Do

  • Technical leadership & strategy: Lead system design and solution architecture across multiple teams and domains. Own and drive the technical strategy and roadmap for the area of responsibility. Make and communicate architectural decisions, ensuring alignment with business goals. Define and uphold technical standards, quality, and best practices.
  • Mentorship & team development: Mentor and coach engineering managers, staff, and key engineers to develop technical and leadership skills. Provide actionable feedback and foster continuous improvement across teams. Uphold high hiring standards and contribute to talent development.
  • Business alignment & representation: Act as a bridge between business and engineering, ensuring objectives are aligned. Influence product and business strategy by articulating technical trade‑offs. Represent engineering in strategic discussions, planning, and external forums.
  • Operational excellence: Ensure quality, reliability, and security are embedded in all engineering processes. Lead incident response and provide expert support for critical issues. Identify and address productivity bottlenecks; drive tooling improvements.

Who You Are

  • Extensive experience in system design, architecture, and technical leadership across complex domains.
  • Proven ability to set and deliver technical strategy and roadmaps.
  • Strong mentoring and coaching skills.
  • Experience aligning technology with business objectives and influencing strategy, ideally on the enterprise level or in large organisations.
  • Deep understanding of engineering best practices, quality, and operational excellence.

What’s In It For You

Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding:

  • 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
  • Competitive holiday allowance with the option to buy more.
  • Discretionary bonus schemes linked to your performance and ours.
  • Strong pension and life assurance to help plan for the future.
  • Tailored induction and training to support your development from day one.
  • Exclusive perks and savings through our M&S Choices portal.
  • Market‑leading family policies, including parental, adoption and neonatal leave.
  • 24/7 wellbeing support, including virtual GP access and mental health services.
  • One paid volunteer day a year to support a cause that matters to you.

Everyone’s Welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Principal Software Engineer - Store Operations in London employer: 慨正橡扯

At Marks & Spencer, we pride ourselves on being an exceptional employer, particularly for the Principal Software Engineer role within Store Operations. Our inclusive and dynamic work culture fosters creativity and collaboration, while our commitment to employee development ensures that you will have ample opportunities for growth and mentorship. With competitive benefits, a strong focus on wellbeing, and a mission to innovate in the retail sector, joining our team means being part of a forward-thinking organisation dedicated to making a positive impact.

Contact Details:

慨正橡扯 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Principal Software Engineer - Store Operations in London

Tip Number 1

Network like a pro! Reach out to current employees at M&S on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.

Tip Number 2

Show off your skills! Prepare a portfolio or a presentation that highlights your past projects, especially those that align with Store Operations. This will demonstrate your technical expertise and passion for the role.

Tip Number 3

Ace the interview by being prepared! Research M&S’s recent projects and challenges in the retail domain. Bring ideas to the table on how you can contribute to their goals and drive engineering excellence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!

We think you need these skills to ace Principal Software Engineer - Store Operations in London

Technical Leadership
System Design
Solution Architecture
Mentorship
Coaching Skills
Business Alignment
Influencing Strategy

Some tips for your application 🫡

Show Your Technical Leadership:When writing your application, make sure to highlight your experience in technical leadership and system design. We want to see how you've set technical direction and driven engineering excellence in your previous roles.

Emphasise Mentorship Skills:Don’t forget to mention your mentoring and coaching experience! We value leaders who can develop their teams, so share examples of how you've helped others grow their technical and leadership skills.

Align with Business Goals:Make it clear how your technical expertise aligns with business objectives. We’re looking for someone who can bridge the gap between engineering and business strategy, so include any relevant experiences that showcase this ability.

Apply Through Our Website:Finally, remember to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. We can’t wait to see what you bring to the table!

How to prepare for a job interview at 慨正橡扯

Know Your Tech Inside Out

As a Principal Software Engineer, you’ll need to demonstrate deep technical expertise. Brush up on system design and architecture principles relevant to Store Operations. Be ready to discuss your past projects and how they align with the company's goals.

Showcase Your Leadership Skills

This role requires strong leadership and mentorship abilities. Prepare examples of how you've successfully led teams or mentored others in the past. Highlight your approach to fostering a high-performing engineering culture.

Align Technology with Business Strategy

Be prepared to discuss how you can bridge the gap between engineering and business objectives. Think about specific instances where you influenced product strategy through technical insights and be ready to share those stories.

Emphasise Continuous Improvement

Operational excellence is key for this position. Talk about how you've identified productivity bottlenecks in previous roles and the steps you took to address them. Show that you're committed to quality, reliability, and security in all engineering processes.