Marketplace Product Manager — Hybrid & Data-Driven Growth in London

We’re Kingfisher, a team made up of over 76,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. We want to become the leading home improvement company and grow the largest community of home improvers in the world.

At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are looking for a Marketplace Product Manager to play a leading role in shaping the vision, strategy and priorities for our marketplace capability. You’ll work closely with cross-functional teams and stakeholders to ensure we are delivering customer-focused solutions that drive business value at scale.

Using your expertise in agile product management and marketplace ecosystems, you’ll help evolve our marketplace proposition, improve operational efficiency and support the delivery of innovative customer experiences across the group.

• Product vision & strategy: Responsible for the product vision & strategy, in alignment with the strategic direction of the business and group. Ensures the vision and strategy are clearly understood at all levels - team, stakeholders, domain and group leadership.
• OKRs & Product metrics: Responsible for the definition of outcome-based OKRs & product metrics and is accountable to measure, track and use it for strategic prioritisation decisions.
• Value articulation: Performs cost-benefit analysis to assess the size of opportunities, provides clear recommendations and uses it for investment and prioritisation decisions.
• Customer centricity: Deeply understands the customers, in partnership with the design team, and champions the mindset within the team to ensure decisions are made with customers or users in mind.

Required Skills & Experience:

• Proven experience managing digital products within fast-paced agile environments.
• Experience working on or delivering marketplace platform products, including B2C retail marketplaces, B2B marketplaces, service marketplaces or closed marketplace environments.
• Strong understanding of how marketplace ecosystems operate, including seller, customer and operational journeys.
• Proven experience delivering large-scale e-commerce or digital transformation initiatives.
• Ability to define product strategy and translate it into measurable outcomes and delivery plans.
• Strong stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences.
• Analytical mindset with experience using data and customer insight to drive product decisions.
• Strong problem-solving capability with a customer-first approach.
• Previous experience mentoring or leading product teams is highly desirable.

Job Specific Values & Behaviours:

• Ability to present technical detail in a simple and accessible way.
• Curious and investigative mindset with a passion for problem solving.
• Results-driven approach with the ability to make effective decisions at pace.

How We Work: We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.

We value the perspectives new team members bring and encourage you to apply - even if you don’t meet 100% of the requirements.

What We Offer: An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self.

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Diversity & Inclusion: Our customers come from all walks of life - and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

Interested? Great, apply now and help us to Power the Possible.