At a Glance
- Tasks: Drive product performance and improve sales journeys using data and collaboration.
- Company: Join Vitality, a forward-thinking company focused on health and innovation.
- Benefits: Enjoy competitive salary, bonus schemes, health insurance, and a generous pension plan.
- Other info: Flexible working options and a supportive environment for personal and professional growth.
- Why this job: Make a real impact by enhancing user experiences and driving measurable outcomes.
- Qualifications: Strong strategic thinking, data-driven mindset, and experience in product management.
The predicted salary is between 50000 - 65000 £ per year.
Team – Vitality Life Policy (Enterprise)
Working Pattern – Hybrid – 2 days per week in the Vitality London Office or Stockport Office. Full time, 37.5 hours per week. We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Strategic and commercially astute
- Thrives in ambiguity
- Highly collaborative and influential
What this role is all about:
As an Internal Sales Product Manager, there is a significant opportunity to simplify journeys, improve insight, and drive better outcomes for advisers, marketing and indirectly, our end customers. As a Product Manager working on our internal sales CRM, you will own the evolution and performance of this experience. You’ll identify high-impact opportunities, refine solutions with cross-functional teams, and drive measurable improvements in conversion, efficiency and user satisfaction. This is a role for someone who wants to own meaningful problems and enjoys actively partnering with sales and marketing teams.
What you’ll own:
- Product performance and outcomes: Own and improve key metrics across the sales and CRM journey (e.g. conversion, drop-off, adviser efficiency, engagement).
- Problem discovery and prioritisation: Use data, user insight and commercial context to identify the highest-value opportunities across the journey, integrating AI into our advisers' day-to-day operations.
- Experimentation and optimisation: Lead a continuous optimisation approach using testing, analytics and insight to validate ideas and drive measurable impact.
- Strategy and direction: Define and evolve the product strategy for your area, aligning to broader business goals and growth priorities.
- Cross-functional delivery: Work closely with engineering, design, sales and marketing to turn ideas into high-quality, scalable product improvements.
- Stakeholder alignment: Collaborate with senior stakeholders to ensure focus on the most valuable opportunities and clear outcomes.
How you’ll work:
You’ll operate as part of a cross-functional product team who use SAFe agile, combining product thinking, data, and collaboration to solve real business and user problems. This means:
- Framing problems before jumping to solutions.
- Using experimentation/insight over assumption.
- Balancing commercial impact with user experience.
- Making trade-offs clear and intentional.
Essential:
- Commercial and strategic thinking: Able to connect product decisions to business outcomes and growth.
- Data-driven mindset: Strong experience with digital analytics, experimentation and optimisation (e.g. A/B or multivariate testing).
- Product judgement: Comfortable prioritising effectively in complex environments with competing demands.
- Influence and communication: Able to work confidently with senior stakeholders, bringing clarity and alignment.
- Proven experience owning and evolving multiple digital products.
- Experience working in complex ecosystems (e.g. B2B, enterprise, regulated industries).
- Track record of improving measurable outcomes through product changes.
Desirable:
- Experience with B2B sales or CRM tooling.
- Demonstrated experience in a variety of organisational environments.
- Passion for how AI can enhance product management and user experience.
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance.
- A pension of up to 12% – We will match your contributions up to 6% of your salary.
- Our award-winning Vitality health insurance – With its own set of rewards and benefits.
- Life Assurance – Four times annual salary.
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you:
- Help you to be the healthiest you’ve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.
Internal Sales CRM Product Manager | Growth & AI in London employer: 慨正橡扯
At Vitality, we pride ourselves on being an exceptional employer that champions employee well-being and growth. With a hybrid working model, competitive benefits including a generous pension scheme and award-winning health insurance, and a culture that fosters collaboration and innovation, we empower our team members to thrive both personally and professionally. Join us in our London or Stockport offices, where your contributions will directly impact our mission to enhance the lives of our customers while enjoying a supportive environment that values your unique strengths.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales CRM Product Manager | Growth & AI in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with their needs, especially around strategic thinking and collaboration. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Internal Sales CRM Product Manager | Growth & AI in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills align with the role. We want to see how you can bring your strategic and commercially astute mindset to our team!
Showcase Your Data Skills:Since this role is all about improving metrics and using data-driven insights, don’t forget to include examples of how you've used analytics in past projects. We love seeing a data-driven mindset in action!
Be Collaborative:Highlight your experience working with cross-functional teams. We thrive on collaboration, so share stories that demonstrate your ability to influence and work well with others, especially in complex environments.
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way for us to see your application and get you into the process smoothly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at 慨正橡扯
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the internal sales CRM and how it impacts the sales journey. Familiarise yourself with key metrics like conversion rates and adviser efficiency, as well as how AI can enhance these processes.
✨Showcase Your Strategic Thinking
Be prepared to discuss how your past experiences connect product decisions to business outcomes. Think of specific examples where you've identified high-impact opportunities and driven measurable improvements in a complex environment.
✨Emphasise Collaboration Skills
Since this role requires working closely with cross-functional teams, highlight your experience in collaborating with engineering, design, and marketing. Share stories that demonstrate your ability to influence stakeholders and align on valuable opportunities.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you approach problem discovery and prioritisation. Prepare to discuss your data-driven mindset and how you've used experimentation and analytics to validate ideas and optimise product performance.
