At a Glance
- Tasks: Support trading technology and ensure smooth operations in a fast-paced environment.
- Company: Join J.P. Morgan, a global leader in financial services with a focus on innovation.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Collaborative culture with a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team that drives impactful solutions in the finance sector.
- Qualifications: Tech-savvy with experience in troubleshooting and a passion for learning new skills.
The predicted salary is between 60000 - 80000 £ per year.
Job responsibilities:
- Provide end-to-end application or infrastructure service delivery to enable successful business operations of the firm.
- Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability.
- Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools.
- Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders.
- Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.
Required qualifications, capabilities, and skills:
- Experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.
- Knowledge of front office trading applications and Equities markets.
- Experience in Incident and Problem management.
- Experience in using Unix commands.
- Strong communication skills to translate technical language into meaningful business impact statements.
- Working knowledge in one or more general purpose programming languages (Unix Shell, Python) plus an interest in learning other coding languages and skills as needed.
- Have an understanding of the Agile methodology.
- Have ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.
- Demonstrates knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud.
- Experience in observability and monitoring tools and techniques.
- Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework.
Preferred qualifications, capabilities, and skills:
- Experience with one or more general purpose programming languages and/or automation scripting.
- Working understanding of public cloud.
We think you need these skills to ace Front Office Equities Trading Technology Support in London
Troubleshooting
Information Technology Services Maintenance
Front Office Trading Applications Knowledge
Equities Markets Knowledge
Incident Management
Problem Management
Unix Commands
