At a Glance
- Tasks: Lead change adoption for data initiatives and enhance everyday data practices.
- Company: Join QBE Europe, a forward-thinking company focused on data and AI.
- Benefits: Enjoy 30 days holiday, flexible working options, and a generous pension plan.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving data adoption and transforming how teams work.
- Qualifications: Experience in change management and strong communication skills are essential.
The predicted salary is between 55000 - 65000 £ per year.
QBE Europe is recruiting a Change Adoption Lead to join the EO Data & AI function and help embed the Data & AI strategy into everyday ways of working across the organisation. The role focuses on data‐related change that sits outside funded transformation - including BAU process improvements, non‐funded initiatives, and the ongoing onboarding and effective use of existing data and analytics platforms. The Change Adoption Lead would work closely with the Business Change practice, which leads on change adoption for data initiatives funded through the central transformation portfolio.
Sitting within the Data Strategy & Operations capability, the Data Adoption Lead plays a critical role in sustaining momentum between data change initiatives and BAU initiatives over time. You will connect change activity across EO into a clear, coherent narrative that shows how the data strategy is being implemented in practice, reinforces consistent data ways of working, and supports lasting adoption beyond individual project lifecycles.
Your New Role:
- Lead and coordinate adoption activity for the EO Data & AI estate outside of funded transformation programmes, ensuring continued uptake, effective use and long‐term value from existing data platforms and products.
- Own and maintain a clear, joined‐up adoption narrative that connects BAU change, platform evolution and transformation initiatives, reinforcing how they collectively deliver the Data & AI strategy.
- Create and deliver clear, compelling communications (updates, showcases and success stories) aligned to the Data & AI strategy, value‐stream priorities and key milestones.
- Partner closely with Business Change Managers (BCMs) on funded initiatives to align messaging, timing and adoption approaches, ensuring a seamless transition from project delivery into BAU adoption.
- Work closely with Data Delivery Managers and key stakeholders to anticipate change impacts and align adoption activity across the data landscape.
- Translate complex, technical data concepts into practical, audience‐specific messages that enable confident decisions and day‐to‐day use.
- Design and coordinate enablement approaches for data and analytics capabilities, including onboarding to platforms, reinforcement of data quality practices and adoption of data‐led ways of working.
- Build and maintain stakeholder networks across EO, including leaders, subject‐matter experts and change champions, to increase reach, improve feedback loops and accelerate adoption.
- Define and track adoption measures and insights (engagement, usage, feedback) to evidence outcomes and continuously improve adoption approaches.
- Identify adoption risks across BAU and non‐funded change and recommend pragmatic mitigation actions.
About You:
- Experience in change, communications, adoption or engagement roles, ideally within data, analytics, technology or complex transformation environments.
- Strong written and verbal communication skills, with the ability to tailor messages and influence action across different audiences.
- Basic understanding of change management principles, models (e.g., Prosci, ADKAR, Kotter), and tools.
- Experience supporting the adoption of data platforms, analytics tools, reporting or AI‐enabled capabilities.
- Proven stakeholder management and influencing skills, with credibility at all levels of the organisation.
- Ability to work collaboratively across business, technology and data teams.
- A structured and proactive approach to planning and delivery.
- A pragmatic, people‐centered mindset focused on enabling outcomes rather than process for its own sake.
- Comfortable with a degree of ambiguity.
Benefits:
- 30 days holiday a year with the option to buy up to two additional days.
- Flexible working – balancing work and life is important so our flexible working opportunities are open to all, including part‐time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Application Close Date: 29/05/2026 11:59 PM
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Change Adoption Lead in London employer: 慨正橡扯
QBE Europe is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. With a strong focus on employee growth, QBE provides flexible working arrangements, generous holiday allowances, and a robust pension plan, ensuring a healthy work-life balance. The company fosters a culture of inclusivity and continuous improvement, making it an ideal place for professionals looking to make a meaningful impact in the field of data and AI.
StudySmarter Expert Advice🤫
We think this is how you could land Change Adoption Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at QBE. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by understanding the Data & AI strategy at QBE. Show us how your experience aligns with their goals and be ready to discuss how you can drive change adoption effectively.
✨Tip Number 3
Practice your storytelling skills! We want to hear how you've successfully communicated complex ideas in the past. Use examples that highlight your ability to influence and engage different audiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at QBE.
We think you need these skills to ace Change Adoption Lead in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change management and data adoption. We want to see how your skills align with the role of Change Adoption Lead, so don’t hold back on showcasing relevant achievements!
Showcase Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear and engaging. Use concise language and structure your thoughts well. Remember, we’re looking for someone who can translate complex ideas into simple messages!
Highlight Stakeholder Management Experience:We value collaboration, so be sure to mention any experience you have in managing stakeholders or working across teams. Share examples of how you've influenced others and driven change in previous roles – it’ll make your application stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at 慨正橡扯
✨Know Your Change Management Principles
Familiarise yourself with key change management models like Prosci and ADKAR. Being able to discuss these frameworks will show your understanding of the role and how you can apply these principles to drive data adoption effectively.
✨Tailor Your Communication Style
Practice translating complex data concepts into simple, relatable messages. During the interview, demonstrate your ability to communicate with different audiences by providing examples of how you've done this in past roles.
✨Showcase Your Stakeholder Management Skills
Prepare specific examples of how you've built and maintained relationships with stakeholders. Highlight instances where your influence led to successful change adoption, as this is crucial for the Change Adoption Lead role.
✨Be Ready to Discuss Metrics
Understand how to define and track adoption measures. Be prepared to talk about how you've used metrics to assess engagement and usage in previous projects, and how you would apply this to the Data & AI strategy at QBE.
