At a Glance
- Tasks: Lead innovative border initiatives to enhance passenger journeys and operational performance.
- Company: Join a dynamic team at Heathrow, shaping the future of airport experiences.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Fast-paced environment with opportunities for growth and innovation.
- Why this job: Make a real impact on transformative projects that improve travel for millions.
- Qualifications: Experience in stakeholder management and strong collaboration skills required.
The predicted salary is between 50000 - 65000 £ per year.
Description
As a Services Lead – Border Product Development Manager, you will play a key role in driving strategic border initiatives, working across operational, commercial, security, and project delivery teams to develop and implement innovative solutions that enhance the passenger journey and operational performance.
This is an exciting opportunity to influence major programmes, build relationships with senior stakeholders, and contribute to the delivery of transformative projects across Heathrow's border environment.
Responsibilities
- Lead and support the development and delivery of border-related products, services, and strategic initiatives across the airport environment.
- Provide subject matter expertise and ensure Border Force awareness and engagement in key projects, including border automation, wayfinding improvements, and baggage programmes.
- Build and maintain strong relationships with internal and external stakeholders, influencing outcomes and driving collaboration across multiple teams.
- Work closely with Strategy, Solutions, Commercial, Security, and Operational teams to support project planning, implementation, and continuous improvement activities.
- Balance competing priorities, risks, and business requirements to ensure successful delivery of strategic objectives.
- Participate in project working groups and business change initiatives, contributing innovative ideas and supporting organisational growth and development.
Qualifications
- Proven experience building and managing relationships with a wide range of internal and external stakeholders.
- Strong collaboration and influencing skills, with the ability to work effectively across multiple functions and teams.
- Experience managing competing priorities and delivering results in a complex, fast-paced environment.
- Knowledge of operational environments and the ability to support business and project delivery objectives.
- Understanding of health and safety responsibilities and commitment to maintaining high operational standards.
- Demonstrated experience contributing to strategic projects, change initiatives, or service development programmes.
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StudySmarter Expert Advice🤫
We think this is how you could land Airport Journeys Lead – Border Product Development in London
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We think you need these skills to ace Airport Journeys Lead – Border Product Development in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for 慨正橡扯 and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at 慨正橡扯
✨Get to Know Public Sector Values
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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