AI-Powered IT Support Specialist II in London

AI-Powered IT Support Specialist II in London

London Full-Time 35000 - 45000 £ / year (est.) No working from home possible

At a Glance

  • Tasks: Provide in-person and remote tech support using AI tools to enhance user experience.
  • Company: Join LexisNexis, a leader in legal and professional services.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
  • Other info: Dynamic team environment focused on collaboration and continuous improvement.
  • Why this job: Be at the forefront of tech support with innovative AI solutions.
  • Qualifications: Experience in IT support and familiarity with Office 365 and various operating systems.

The predicted salary is between 35000 - 45000 £ per year.

Lexis Nexis Legal & Professional in the United Kingdom is seeking an IT Support specialist to provide in-person and remote technical assistance.

You will keep colleagues productive across laptops, mobile devices, and software, with a focus on proactive monitoring and automation.

This role uses AI-assisted triage, updates, and knowledge base enhancement to improve user experience.

You will work with Office 365, Windows/Mac, AD, and MDM systems, delivering reliable support and strong customer

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AI-Powered IT Support Specialist II in London employer: 慨正橡扯

At 慨正橡扯, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the field of Behavioral Economics and Retirement Research. Our hybrid working model not only offers flexibility but also nurtures a vibrant work culture where employees are encouraged to grow and develop their skills through meaningful projects and leadership opportunities. Join us in Europe, where your expertise will directly contribute to enhancing investor outcomes and shaping impactful business strategies.

Contact Details:

慨正橡扯 Recruitment Team

We think you need these skills to ace AI-Powered IT Support Specialist II in London

Technical Assistance
Proactive Monitoring
Automation
AI-Assisted Triage
Knowledge Base Enhancement
Office 365
Windows