IT Service Management Analyst - ServiceNow & Incidents in Leeds

IT Service Management Analyst - ServiceNow & Incidents in Leeds

Leeds Full-Time 30000 - 40000 £ / year (est.) No working from home possible

At a Glance

  • Tasks: Support IT services, manage incidents, and ensure smooth service transitions.
  • Company: Join the dynamic team at Jet2.com and Jet2holidays.
  • Benefits: Enjoy hybrid working, competitive pay, and opportunities for growth.
  • Other info: Collaborate with diverse teams and enhance your career in a fast-paced environment.
  • Why this job: Be part of a team that ensures reliable IT services and drives continuous improvement.
  • Qualifications: Experience in IT service management and strong problem-solving skills.

The predicted salary is between 30000 - 40000 £ per year.

Jet2.com and Jet2holidays seek an IT Service Analyst to join the IT Service Management team, helping deliver reliable IT services across Jet2. You will support Service Transition, Major Incident, Problem Management, Service Reporting and ServiceNow administration to ensure services are ready, governance is effective and information is visible.

You’ll work hybrid, collaborating with technical and operations teams, and contribute to data quality and supplier performance checks to drive continuous improvement.

IT Service Management Analyst - ServiceNow & Incidents in Leeds employer: 慨正橡扯

At 慨正橡扯, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the field of Behavioral Economics and Retirement Research. Our hybrid working model not only offers flexibility but also nurtures a vibrant work culture where employees are encouraged to grow and develop their skills through meaningful projects and leadership opportunities. Join us in Europe, where your expertise will directly contribute to enhancing investor outcomes and shaping impactful business strategies.

Contact Details:

慨正橡扯 Recruitment Team

We think you need these skills to ace IT Service Management Analyst - ServiceNow & Incidents in Leeds

IT Service Management
ServiceNow Administration
Incident Management
Problem Management
Service Transition
Service Reporting
Data Quality Management