At a Glance
- Tasks: Manage client relationships and drive revenue growth through strategic account management.
- Company: Join LexisNexis, a leader in legal tech and AI solutions.
- Benefits: Generous holiday, health perks, flexible hours, and professional development opportunities.
- Other info: Enjoy a supportive work culture with a focus on wellbeing and career growth.
- Why this job: Make an impact in the legal industry while building valuable client connections.
- Qualifications: Strong communication skills and experience in B2B sales or customer service.
The predicted salary is between 40000 - 50000 £ per year.
Are you data-driven and customer-centric? Do you enjoy building solid relationships resulting in revenue and growth?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritises using the best model from today’s top model creators for each individual legal use case.
About the Role
As a Client Manager, you will grow revenue from existing firms within a defined customer group. You will deliver or exceed an agreed set of financial targets and objectives, through high-quality Account Management.
Responsibilities
- Responsible for managing and closing renewal opportunities with existing customers, ensuring timely follow-up and maintaining strong client relationships to support retention and growth, as well as achieving or exceeding targeted revenue for products by identifying up-sell or cross-sell opportunities.
- Identifying account issues, needs and demonstrate the business value of Lexis Nexis products.
- Ensuring customer experience is in line with agreed targets, in terms of quality and frequency of contact.
- Adhering to planning, documentation, reporting and data recording in line with agreed methods and targets.
- Working with other internal departments including Marketing, Customer Success and Strategy to feedback trends to help shape our go to market actions.
- Educating customers with thought leadership and expert market knowledge.
Requirements
- Be results and target driven with a self-motivated aptitude.
- Have excellent communication skills essential, as well as time management and planning.
- Demonstrate the ability to spot commercial opportunities, leveraging data & insight and proven sales methodology to close opportunities.
- Have experience working within a B2B sales/customer service environment and retaining and growing customers.
- Possess the ability to work in a team environment and collaborate with other departments.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Working for you
These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days.
- Health screening, eye care vouchers and private medical benefits.
- Wellbeing programs.
- Life assurance.
- Access to a competitive contributory pension scheme.
- Save As You Earn share option scheme.
- Travel Season ticket loan.
- Electric Vehicle Scheme.
- Optional Dental Insurance.
- Maternity, paternity and shared parental leave.
- Employee Assistance Programme.
- Access to emergency care for both the elderly and children.
- RECARES days, giving you time to support the charities and causes that matter to you.
- Access to employee resource groups with dedicated time to volunteer.
- Access to extensive learning and development resources.
- Access to employee discounts scheme via Perks at Work.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
Client Manager in Leeds employer: 慨正橡扯
LexisNexis Legal & Professional is an exceptional employer that prioritises a healthy work/life balance and offers a wealth of benefits, including generous holiday allowances, wellbeing programmes, and extensive learning opportunities. With a strong focus on employee growth and a collaborative work culture, you will thrive in a dynamic environment that values your contributions and supports your professional development while working with cutting-edge AI technologies in the legal sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn to find folks who work at LexisNexis or similar companies. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your data-driven mindset and customer-centric approach. Share specific examples of how you've grown revenue or improved client relationships in the past.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out directly to the hiring managers or teams at LexisNexis. Express your interest in the Client Manager role and ask about any upcoming opportunities. It shows initiative and can set you apart from the crowd.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips on how to ace your interviews. Plus, applying through our site gives you a better shot at being noticed. So, don’t hesitate – check it out and get your application in!
We think you need these skills to ace Client Manager in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Manager role. Highlight your data-driven mindset and customer-centric approach, as these are key traits we’re looking for!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve grown revenue or improved client relationships in previous roles. We love seeing quantifiable results!
Be Authentic:Let your personality shine through in your application. We value genuine communication, so don’t be afraid to show us who you are and why you’re passionate about this role.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at 慨正橡扯
✨Know Your Numbers
As a Client Manager, you'll need to be data-driven. Before the interview, brush up on relevant metrics and financial targets you've achieved in previous roles. Be ready to discuss how you used data to drive revenue growth and improve client relationships.
✨Showcase Your Communication Skills
Excellent communication is key for this role. Prepare examples of how you've effectively communicated with clients or collaborated with internal teams. Think about specific situations where your communication made a difference in retaining or growing a customer account.
✨Understand LexisNexis Products
Familiarise yourself with LexisNexis products and their value propositions. Be prepared to discuss how these products can solve client issues and enhance their business. This shows your genuine interest and helps you demonstrate your market knowledge during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to identify commercial opportunities. Practice articulating your thought process in handling client challenges and how you would leverage data and insights to close deals.
