At a Glance
- Tasks: Lead analytics to enhance digital experiences for millions of customers.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with mentorship opportunities.
- Why this job: Make a real impact on how people engage with their wellness.
- Qualifications: Experience in digital analytics and advanced SQL skills required.
The predicted salary is between 60000 - 75000 £ per year.
At Holland & Barrett, we're here to make health and wellness a way of life for everyone. As a Lead Analyst, you'll help shape how we use data to improve digital experiences for millions of customers. Joining our Omnichannel Analytics team, you'll lead insight across web, app and omnichannel journeys—helping teams make better decisions, faster. This is a role where your work directly improves how people discover, choose and engage with their wellness.
Location & Working Arrangement: London, UK – Full-time. We offer hybrid working, with occasional presence at our London office (typically 2 days per week for collaboration and team connection).
The Role:
- Lead analytics across key digital journeys, products and initiatives.
- Partner with Product, UX, Marketing and Digital Trading teams to shape data-led decisions.
- Analyse customer behaviour, conversion and engagement using advanced SQL.
- Build dashboards that bring clarity to performance, trends and opportunities.
- Support experimentation, including A/B test design and analysis.
- Lead deep-dive investigations to uncover insights and drive improvements.
- Ensure consistency and quality in metrics, definitions and reporting.
- Collaborate with BI, Data Engineering and analytics teams to deliver end-to-end solutions.
- Mentor and support other analysts, helping grow team capability.
The Person:
- Strong experience in digital or product analytics, ideally within ecommerce or customer-facing platforms.
- Advanced SQL skills and confidence working with large, complex datasets.
- Deep understanding of digital metrics, customer journeys and experimentation.
- Ability to partner with senior stakeholders and translate business needs into insight.
- Experience owning analysis from problem definition through to recommendation.
- Clear and confident communication, making data accessible to different audiences.
- A collaborative mindset, with experience working across cross-functional teams.
- Passion for developing others through coaching or mentorship.
- A degree in a quantitative field or equivalent experience.
Call to Action: If you're excited by using data to shape meaningful digital experiences—and want to make a real impact at scale—we'd love to hear from you. Apply today and help us build better journeys for every body.
Lead Analyst employer: 慨正橡扯
Holland & Barrett is an exceptional employer that prioritises health and wellness, offering a dynamic work environment in London where you can make a tangible impact on millions of customers' lives. With a strong focus on collaboration, hybrid working arrangements, and opportunities for professional growth through mentorship, you'll thrive in a culture that values data-driven decision-making and innovation. Join us to be part of a team that not only supports your career development but also champions a healthier lifestyle for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Holland & Barrett on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into their digital strategies. Familiarise yourself with their website and app, and think about how your skills can enhance customer journeys. Show them you’re already invested!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've used data to drive decisions in past roles. Make it relatable and engaging—this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Holland & Barrett.
We think you need these skills to ace Lead Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Lead Analyst role. Highlight your experience in digital analytics and any relevant projects that showcase your SQL skills and understanding of customer journeys.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about health and wellness. Share specific examples of how you've used data to drive decisions and improve user experiences in previous roles.
Showcase Your Collaboration Skills:Since this role involves working with various teams, mention any past experiences where you partnered with stakeholders or mentored others. We love seeing how you can bring people together to achieve common goals!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at 慨正橡扯
✨Know Your Data Inside Out
As a Lead Analyst, you'll be expected to have a strong grasp of digital metrics and customer journeys. Make sure you brush up on your SQL skills and be ready to discuss how you've used data to drive decisions in previous roles. Prepare specific examples that showcase your analytical prowess.
✨Showcase Your Collaboration Skills
This role involves working closely with various teams like Product, UX, and Marketing. Be prepared to share experiences where you've successfully collaborated across departments. Highlight how you’ve translated complex data insights into actionable strategies for different stakeholders.
✨Prepare for Deep-Dive Discussions
Expect to dive deep into your analytical processes during the interview. Think about past projects where you led investigations or A/B tests. Be ready to explain your approach, the challenges you faced, and how your insights led to improvements in customer engagement or conversion rates.
✨Demonstrate Your Mentorship Experience
Since mentoring is a key part of this role, think of examples where you've supported or coached other analysts. Discuss how you helped them grow their capabilities and how you foster a collaborative environment. This will show your commitment to team development and leadership.
