At a Glance
- Tasks: Drive product performance and improve sales journeys using data and collaboration.
- Company: Join a dynamic team at Vitality, focused on innovation and growth.
- Benefits: Enjoy competitive salary, bonus schemes, health insurance, and flexible working options.
- Other info: Embrace a supportive environment with great career growth opportunities.
- Why this job: Make a real impact by enhancing user experiences and driving measurable outcomes.
- Qualifications: Strong strategic thinking, data-driven mindset, and experience in product management.
The predicted salary is between 50000 - 60000 £ per year.
Team – Vitality Life Policy (Enterprise)
Working Pattern – Hybrid – 2 days per week in the Vitality London Office or Stockport Office. Full time, 37.5 hours per week. We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Strategic and commercially astute
- Thrives in ambiguity
- Highly collaborative and influential
What this role is all about:
As an Internal Sales Product Manager, there is a significant opportunity to simplify journeys, improve insight, and drive better outcomes for advisers, marketing and indirectly, our end customers. As a Product Manager working on our internal sales CRM, you will own the evolution and performance of this experience. You’ll identify high-impact opportunities, refine solutions with cross-functional teams, and drive measurable improvements in conversion, efficiency and user satisfaction. This is a role for someone who wants to own meaningful problems and enjoys actively partnering with sales and marketing teams.
What you’ll own:
- Product performance and outcomes: Own and improve key metrics across the sales and CRM journey (e.g. conversion, drop-off, adviser efficiency, engagement).
- Problem discovery and prioritisation: Use data, user insight and commercial context to identify the highest-value opportunities across the journey, integrating AI into our advisers' day-to-day operations.
- Experimentation and optimisation: Lead a continuous optimisation approach using testing, analytics and insight to validate ideas and drive measurable impact.
- Strategy and direction: Define and evolve the product strategy for your area, aligning to broader business goals and growth priorities.
- Cross-functional delivery: Work closely with engineering, design, sales and marketing to turn ideas into high-quality, scalable product improvements.
- Stakeholder alignment: Collaborate with senior stakeholders to ensure focus on the most valuable opportunities and clear outcomes.
How you’ll work:
You’ll operate as part of a cross-functional product team who use SAFe agile, combining product thinking, data, and collaboration to solve real business and user problems. This means:
- Framing problems before jumping to solutions.
- Using experimentation/insight over assumption.
- Balancing commercial impact with user experience.
- Making trade-offs clear and intentional.
Essential:
- Commercial and strategic thinking: Able to connect product decisions to business outcomes and growth.
- Data-driven mindset: Strong experience with digital analytics, experimentation and optimisation (e.g. A/B or multivariate testing).
- Product judgement: Comfortable prioritising effectively in complex environments with competing demands.
- Influence and communication: Able to work confidently with senior stakeholders, bringing clarity and alignment.
- Proven experience owning and evolving multiple digital products.
- Experience working in complex ecosystems (e.g. B2B, enterprise, regulated industries).
- Track record of improving measurable outcomes through product changes.
Desirable:
- Experience with B2B sales or CRM tooling.
- Demonstrated experience in a variety of organisational environments.
- Passion for how AI can enhance product management and user experience.
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance.
- A pension of up to 12% – We will match your contributions up to 6% of your salary.
- Our award-winning Vitality health insurance – With its own set of rewards and benefits.
- Life Assurance – Four times annual salary.
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you’ve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.
Internal Sales CRM Product Manager | Growth & AI employer: 慨正橡扯
At Vitality, we pride ourselves on being an exceptional employer, offering a hybrid working model that promotes flexibility and work-life balance. Our vibrant culture fosters collaboration and innovation, empowering employees to take ownership of meaningful projects while benefiting from extensive career growth opportunities and a comprehensive benefits package, including health insurance and generous pension contributions. Join us in our London or Stockport offices, where your contributions will directly impact our mission to enhance the lives of our customers and create a positive societal impact.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales CRM Product Manager | Growth & AI
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Vitality. A friendly chat can open doors and give you insights that might just help you land that Internal Sales CRM Product Manager role.
✨Tip Number 2
Prepare for the interview by understanding the company’s values and how they align with your skills. Be ready to discuss how your strategic thinking and collaborative nature can drive better outcomes for advisers and customers alike.
✨Tip Number 3
Showcase your data-driven mindset! Bring examples of how you've used analytics and experimentation to improve product performance. This will demonstrate your ability to thrive in ambiguity and make informed decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Vitality team.
We think you need these skills to ace Internal Sales CRM Product Manager | Growth & AI
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills align with the role. We want to see how you can bring your strategic and commercially astute mindset to our team!
Showcase Your Data-Driven Mindset:Since this role is all about improving metrics and outcomes, don’t forget to include examples of how you've used data and analytics in your previous roles. We love seeing a strong data-driven approach!
Highlight Collaboration Skills:This position thrives on collaboration, so share experiences where you've worked closely with cross-functional teams. Show us how you can influence and drive results together with others!
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way for us to receive your application and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at 慨正橡扯
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the internal sales CRM and how it impacts the sales journey. Familiarise yourself with key metrics like conversion rates and adviser efficiency, as well as how AI can enhance these processes.
✨Showcase Your Strategic Thinking
Be prepared to discuss how your previous experiences connect product decisions to business outcomes. Think of examples where you've identified high-impact opportunities and how you prioritised them in complex environments.
✨Demonstrate Collaboration Skills
Since this role requires working closely with cross-functional teams, come ready with examples of how you've successfully collaborated with engineering, design, and marketing teams in the past. Highlight your ability to influence and align stakeholders on shared goals.
✨Embrace Ambiguity and Problem-Solving
This position thrives in ambiguity, so be ready to discuss how you've navigated uncertain situations before. Share specific instances where you framed problems effectively and used experimentation to validate your ideas, showcasing your data-driven mindset.
