At a Glance
- Tasks: Lead customer and community services, ensuring effective communication and collaboration.
- Company: Dynamic organisation focused on community engagement and service excellence.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Other info: Join a supportive team with a focus on continuous improvement and innovation.
- Why this job: Make a difference in communities while developing your leadership skills.
- Qualifications: Strong communication skills, IT proficiency, and ability to thrive under pressure.
The predicted salary is between 30000 - 40000 £ per year.
Description
The role also supports the delivery of the services engagement plan.
This includes preparing and supporting communications, working alongside the Services Manager.
You will need to work collaboratively with our communications, people and wider team to be the interface for Services.
Responsibilities
- Oversee the H2H and Heathrow Volunteer Booking platform and work collaboratively with solutions on continuous improvements where necessary
- Oversee IRT communications for IRT operational support
- Engage on a regular basis with all business functions
- Work with Department Leads and Line Managers
Qualifications
- Excellent English writing and verbal communication skills
- Excellent IT skills
- Must be able to work under pressure
- Strong presentation delivery skills
- #J-18808-Ljbffr
We think you need these skills to ace Services Lead – Customer and Communities in Hounslow
Excellent English writing skills
Verbal communication skills
IT skills
Ability to work under pressure
Presentation delivery skills
Collaborative working
Engagement with business functions
