At a Glance
- Tasks: Manage supplier performance and ensure service standards are met at Heathrow.
- Company: Join a leading services division focused on supplier operations and assurance.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Collaborative culture with a focus on cost savings and service improvement.
- Why this job: Be the key player in enhancing supplier relationships and driving value for money.
- Qualifications: Strong background in supplier management and procurement with data analysis skills.
The predicted salary is between 55000 - 65000 £ per year.
Services Lead - Supplier Operations and Assurance, sits within our Services division. The role is instrumental in managing the performance of key supplier partners at Heathrow and ensuring standards, KPIs and SLAs are met and that the service standards in the operation are met.
Candidates need to be strong communicators, be able to effectively convey business requirements and push for adherence to standards and services. This is also a contract management role, candidates should be comfortable with leading on discussions and comfortable with data. A key aspect of this role is also to be the interface between our Service Partners and Procurement.
Responsibilities- Maintain clear governance of supplier performance across cost and other financial governance, compliance against SLAs, risk, opportunities realisation and H&S.
- Primary contact for supplier queries; you will seek assistance from the operation, procurement and finance when required and be responsible for meeting financial governance.
- Responsible for Quality Assurance through the accurate reporting of all supplier SLA, KPIs and monthly contractual performance metrics. Using an analytical, data driven approach to performance you will work collaboratively with your Terminal, Transport & Passenger Logistics colleagues, identifying any failings and ensure all issues acted upon.
- Responsible for the overall assessment of all Services contracts to ensure we ‘get what we pay for, that it’s the best value for money, and the service is fit for purpose’. Provide information to the Services Manager – Solutions Implementation.
- Work with the business to create a culture that delivers cost savings to current cost base whilst maintaining or improving service performance.
- Strong background in supplier management and procurement. Working in all cycles of the supplier relationship from contract scoping and mobilisation to supplier management and decommissioning and off-boarding.
- Comfortable with data and presenting reports in a meaningful way.
- Effective stakeholder management – ability to work with integrity and build trust with all key stakeholders.
- Demonstrable background in driving commercial best practice and knowledge of procurement processes.
- A working knowledge of finance with the ability to create or enhance commercial controls, including budgeting and forecasting.
Senior Supplier Performance & Contracts Lead in Hounslow employer: 慨正橡扯
As a Senior Supplier Performance & Contracts Lead at our dynamic Services division, you will thrive in a collaborative environment that prioritises excellence and innovation. Located at Heathrow, we offer a vibrant work culture that values strong communication and analytical skills, providing ample opportunities for professional growth and development. Join us to be part of a team that not only drives performance but also fosters a commitment to quality and cost efficiency, ensuring that our service standards are consistently met.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Supplier Performance & Contracts Lead in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with suppliers or in procurement. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your data skills. Since this role involves a lot of performance metrics and reporting, be ready to discuss how you’ve used data to drive decisions in past roles. We want to see your analytical side shine!
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to highlight examples where you effectively conveyed business requirements or resolved conflicts with suppliers. This will demonstrate your ability to manage stakeholder relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Supplier Performance & Contracts Lead in Hounslow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Supplier Performance & Contracts Lead. Highlight your experience in supplier management and procurement, and don’t forget to showcase your data-driven approach and stakeholder management skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've managed supplier performance and adhered to SLAs in the past. Keep it engaging and relevant!
Showcase Your Analytical Skills:Since this role involves a lot of data, make sure to highlight your analytical skills in your application. Talk about how you've used data to drive performance improvements or cost savings in previous roles. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to see what you bring to the table!
How to prepare for a job interview at 慨正橡扯
✨Know Your Suppliers
Before the interview, research the key suppliers relevant to the role. Understand their performance metrics and any recent news about them. This will help you demonstrate your knowledge and show that you're proactive about supplier management.
✨Master the Data
Since this role involves a lot of data analysis, brush up on your analytical skills. Be prepared to discuss how you've used data to drive decisions in past roles. Bring examples of reports you've created or metrics you've improved to showcase your experience.
✨Communicate Clearly
Strong communication is crucial for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you've successfully conveyed business requirements or resolved conflicts with stakeholders.
✨Showcase Your Commercial Acumen
Be ready to discuss your understanding of procurement processes and how you've driven commercial best practices in previous roles. Think of specific examples where you’ve achieved cost savings or improved service performance, as this will resonate well with the interviewers.
