Manager, Training Planning in Hounslow

Manager, Training Planning

The Global Learning Academy is responsible for planning and delivering training that helps our people build the skills and knowledge they need throughout their careers at British Airways. As Manager, Training Planning, you'll lead the team responsible for coordinating training across the business, ensuring training is planned effectively and resources are in place to meet business needs.

What You'll Do:

• Lead the Training Planning team, ensuring training is planned and scheduled effectively across the business.
• Balance training demand with trainer, facility and resource availability to deliver achievable training plans.
• Work closely with Learning Business Managers, Design, Operations, Training Delivery and business stakeholders to ensure training plans reflect business priorities.
• Act as the key point of contact for planning matters, resolving issues and ensuring stakeholders are kept informed.
• Lead, coach and develop your team, creating a collaborative and high‑performing team environment.
• Ensure planning activities are delivered accurately, within agreed timescales and in line with governance requirements.
• Use planning data to identify trends, manage risks, forecast and support decision making.
• Lead improvements to planning processes, increasing consistency, efficiency and service across the Global Learning Academy.

What You'll Bring to British Airways:

• Strong leadership skills with the ability to motivate, coach and develop others.
• Excellent planning and organisational skills with the ability to manage competing priorities.
• Strong analytical skills with the ability to interpret data and support decision making.
• Excellent communication and stakeholder management skills, with the ability to build effective working relationships across the business.
• A collaborative approach with the confidence to influence and challenge constructively.
• A practical mindset with the focus on continuous improvement.

Qualifications / Experience:

• Leading and engaging a large team while coordinating complex scheduling requirements (Essential)
• Operational resource planning experience (Essential)
• Experience solving complex planning challenges (Essential)
• Learning and development experience (Desirable)

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.