BA Euroflyer - Crew Training Specialist in Horley

BA Euroflyer - Crew Training Specialist in Horley

Horley Full-Time 30000 - 40000 £ / year (est.) No working from home possible

At a Glance

  • Tasks: Deliver training and support to our Pilot and Cabin Crew communities.
  • Company: Join the newest airline in the British Airways family, BA Euroflyer.
  • Benefits: Enjoy staff travel perks, competitive salary, and opportunities for growth.
  • Other info: Flexible working hours with travel to various training locations.
  • Why this job: Make a real impact in a fast-paced environment while connecting with diverse people.
  • Qualifications: Must have 12 months as a Crew Training Instructor and previous cabin crew experience.

The predicted salary is between 30000 - 40000 £ per year.

This is your chance to become part of the newest airline within the British Airways family. BA Euroflyer was launched in 2022, serving a short-haul network of some of Europe’s most popular destinations from London’s Gatwick Airport. It’s an exciting and fast-paced life when you’re working in one of the world’s most important travel hubs, and you’ll be part of a global gateway connecting with people from all walks of life and helping to make each and every journey original and unique.

This is an airline where you’ll be able to create a real impact, right from the moment you join us.

The role:

An exciting opportunity has arisen within the BA Euroflyer Training Department for Permanent Full-time Ground Crew Instructors – ‘Crew Training Specialists’ (CTS). The CTS will deliver training in a variety of areas including SEP, CRM, First Aid to our Pilot and Cabin Crew communities. They will be responsible for designing, implementing, and maintaining all training content for all courses in line with both CAA and Euroflyer regulations.

What you’ll do:

  • Delivery of all regulatory training to include the design, implementation and updating of all course material including session plans, training aids and online learning within our Learning Management Systems.
  • To support, coach and mentor a team of Cabin Crew Instructors (CCI) to ensure continual compliance and standardisation and professional development.
  • For External applicants: To support the business, you will be qualified in the rank of Cabin Crew with a view to promote to SCCM to support the flying programme during the summer season.
  • For Internal candidates: Current operating rank will be upheld. Continuation of flying during the summer season will be required.
  • Conducting audits / inflight assessments and inflight co‑ordination training.

Successful candidates will need excellent communication skills and a strong commitment to help others learn and develop through coaching and mentoring whilst delivering and receiving continuous feedback. Strong attention to detail and ability to create and structure course content in line with CAA and company regulatory requirements. Candidates will need a minimum of 12-months experience (internal and external) as a Crew Training Instructor and previous flying experience as a cabin crew member/SCCM. Working 37.5 hours per week with a mix of week and weekend working. A degree of flexibility is therefore essential. Training locations include Crawley, London Gatwick and London Heathrow so some travel will be required.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

BA Euroflyer - Crew Training Specialist in Horley employer: 慨正橡扯

Joining BA Euroflyer means becoming part of a dynamic and innovative airline that values your contributions from day one. With exceptional staff travel benefits, opportunities for professional growth, and a commitment to inclusion and diversity, you'll thrive in a supportive environment at one of the world's busiest airports. Here, your role as a Crew Training Specialist will not only allow you to shape the future of our cabin crew but also connect with diverse individuals, making every journey unique.

Contact Details:

慨正橡扯 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land BA Euroflyer - Crew Training Specialist in Horley

Get Involved in Local Travel Events

Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like 慨正橡扯 who are looking for fresh talent for roles like BA Euroflyer - Crew Training Specialist.

Showcase Your Travel Know-How

Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.

Connect with Alumni from Your School

Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like 慨正橡扯 and give you a leg up for your BA Euroflyer - Crew Training Specialist application.

Don’t Shy Away from Cold Emails

If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any BA Euroflyer - Crew Training Specialist openings they might have. It's a bold move, but it might just pay off!

We think you need these skills to ace BA Euroflyer - Crew Training Specialist in Horley

Training Delivery
Course Design
Regulatory Compliance
Coaching and Mentoring
Communication Skills
Attention to Detail
Learning Management Systems

Some tips for your application 🫡

Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the BA Euroflyer - Crew Training Specialist role at 慨正橡扯.

Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the BA Euroflyer - Crew Training Specialist position at 慨正橡扯.

Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of 慨正橡扯.

Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to 慨正橡扯's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time BA Euroflyer - Crew Training Specialist.

How to prepare for a job interview at 慨正橡扯

Show Off Your Travel Knowledge

For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!

Prepare for Customer Scenarios

Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!

Highlight Your Flexibility and Passion

In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!

Know the Tools of the Trade

Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at 慨正橡扯.