Head of Post-Booking CX & Service Design

Head of Post-Booking CX & Service Design

Full-Time 60000 - 80000 £ / year (est.) No working from home possible

At a Glance

  • Tasks: Lead the redesign of post-booking customer experiences and enhance service efficiency.
  • Company: Join a dynamic team at a leading holiday experience company.
  • Benefits: Competitive salary, leadership opportunities, and a chance to shape customer journeys.
  • Other info: Be part of a creative environment with opportunities for professional growth.
  • Why this job: Make a significant impact on millions of customers' holiday experiences.
  • Qualifications: Proven service design experience and strong team management skills.

The predicted salary is between 60000 - 80000 £ per year.

慨正橡扯 is seeking a Head of CX and Service Design to redefine the post-booking experience for customers. This leadership role focuses on crafting a superior journey, enhancing brand loyalty and service efficiency.

The ideal candidate will possess proven service design experience, excellent team management skills, and a strategic mindset. Join a dynamic team and make a significant impact in shaping the holiday experience for millions.

Head of Post-Booking CX & Service Design employer: 慨正橡扯

At 慨正橡扯, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. As the Head of Post-Booking CX & Service Design, you will have the opportunity to lead innovative projects that directly enhance customer experiences, all while enjoying a supportive environment that encourages collaboration and professional development.

Contact Details:

慨正橡扯 Recruitment Team

We think you need these skills to ace Head of Post-Booking CX & Service Design

Service Design Experience
Team Management Skills
Strategic Mindset
Customer Experience (CX) Expertise
Brand Loyalty Enhancement
Service Efficiency Improvement
Leadership Skills