Site Reliability Engineer (SRE) / Production Support Engineer / DevOps Engineer in Glasgow

Join us as a Site Reliability Engineer at Barclays, where you will play a pivotal role in ensuring the resilience and availability of critical banking technology systems that power Barclays and support the global economy. You will be part of a Global L2 Team providing support for production applications, driving operational excellence and service reliability across our diverse technology landscape.

To be successful as a Site Reliability Engineer you should have:

• Experience on Linux/Unix, Java Applications, Oracle, SQL (PL/SQL/MySQL) and RDBMS with exposure to writing queries, tuning concepts, data analysis etc.
• Experience of at least two of the Middleware technologies amongst JBOSS, Apache Tomcat, Glassfish.
• Experience of Cloud technologies, AWS, OpenShift/APIs.
• Experience of monitoring tools AppDynamics, ITRS and scheduling Tools – TWS and/or Autosys.

Some other highly valued skills may include:

• Prior experience and knowledge of Barclays or Banking domain knowledge will be preferred.
• Skills in any programming languages (like ML, AI/GenAI, Shell, Java, Python, JSON or any other) will be preferred.

You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

This role will be based in Glasgow.

Purpose of the role: To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology.

Accountabilities:

• Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning.
• Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring.
• Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience.
• Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning.
• Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations.
• Stay informed of industry technology trends and innovations, and actively contribute to the organisation's technology communities to foster a culture of technical excellence and growth.

Assistant Vice President Expectations:

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
• Collaborate closely with other functions/business divisions.
• Lead a team performing complex tasks, using well-developed professional knowledge and skills to deliver on work that impacts the whole business function.
• Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.
• The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• For an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identifying the need for the inclusion of other areas of specialisation to complete assignments.
• They will identify new directions for assignments and/or projects, identifying a combination of cross-functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
• Communicate complex information.
• Influence or convince stakeholders to achieve outcomes.