At a Glance
- Tasks: Lead enterprise delivery, manage complex telecoms and IT solutions, and drive transformation.
- Company: Join Gamma, a dynamic leader in Unified Communications with a collaborative culture.
- Benefits: Enjoy 25 days annual leave, volunteer days, enhanced parental pay, and private medical insurance.
- Other info: Hybrid role with travel; we value diversity and encourage all to apply.
- Why this job: Make a real impact in a fast-paced environment while growing your career.
- Qualifications: Significant leadership experience in telecoms or IT and strong commercial acumen required.
The predicted salary is between 80000 - 100000 £ per year.
Glasgow (Hybrid) with some travel to client site.
A bit about us
At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. We’re expanding rapidly to bring digital automation and Gamma-powered services to Enterprise, Public Sector and Small to medium businesses, both direct and through a growing network of channel partners. We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.
Who are we looking for?
We’re looking for an experienced Enterprise Director to lead Gamma’s enterprise delivery organisation across program and project management, delivery operations, customer deployment and strategic portfolios. You’ll be accountable for delivering complex telecoms, IT and software solutions for enterprise customers in a consistent, profitable and scalable way. This is a senior leadership role with responsibility for portfolio performance, commercial governance, transformation, customer escalations and the continued development of a delivery function that can scale across the UK and Europe.
What will you be doing day-to-day?
- Provide strategic leadership across enterprise delivery, including program and project management, delivery operations, customer deployment and strategic portfolios.
- Own delivery performance across complex telecoms, IT and software solutions, ensuring work is delivered profitably, predictably and at scale.
- Lead senior delivery managers, building a high-performance culture focused on accountability, customer outcomes and disciplined execution.
- Oversee portfolio governance, WIP, revenue forecasting, milestone reporting, commercial controls and escalations for senior stakeholders.
- Sponsor major customer programs and act as an escalation point for complex delivery issues, recovery plans and strategic customer engagement.
- Drive transformation across delivery through standardised processes, automation, AI adoption, workflow optimisation and improved reporting.
- Lead the development of scalable delivery capability across the UK and Europe, including partner, contractor, offshore and nearshore models.
- Improve operational performance across provisioning, delivery engineering and service lifecycle activity, reducing rework, order fallout and billing disputes.
What you’ll need:
- Significant senior leadership experience in telecoms, IT, managed services or a similar complex delivery environment.
- A proven track record of leading multiple delivery functions, such as programme delivery, technical deployment, delivery engineering, provisioning or service delivery.
- Strong commercial and financial leadership, including WIP management, revenue forecasting, margin delivery, cost-to-serve and commercial risk.
- Experience transforming delivery organisations while maintaining live customer and revenue commitments.
- Practical experience sponsoring automation, AI, workflow orchestration or systems integration initiatives.
- Strong governance, stakeholder management and customer-facing escalation skills, with the credibility to engage at senior level.
- A collaborative, transparent and commercially minded leadership style, with the ability to develop senior managers and build succession strength.
- European or international delivery experience, exposure to matrix structures or familiarity with ServiceNow or similar ITSM platforms would be beneficial.
What do we offer you?
- 25 days of annual leave, plus an extra day off for your birthday.
- A volunteer day to support a charity that matters to you.
- Enhanced maternity and paternity pay and childcare vouchers.
- Pension plan with contributions of 4.59% from Gamma.
- Group income protection and life assurance (four times your salary).
- Tax-efficient share save and share incentive plans.
- Private medical insurance through Vitality, which extends to your immediate family.
- Electric Vehicle scheme through Octopus and a Cycle to Work scheme.
A few things to note
Unfortunately, we can’t offer visa sponsorship or relocation support for this role. This role is hybrid from our Glasgow office 3 times a week/ some travel to client site. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for!
Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don’t discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma.
Enterprise Director – Delivery and Programs in Glasgow employer: 慨正橡扯
At Gamma, we pride ourselves on being an exceptional employer that champions work-life balance and employee well-being. Our Glasgow office fosters a collaborative and inclusive culture, offering generous benefits such as enhanced parental leave, volunteer days, and private medical insurance, all while providing ample opportunities for career growth in a dynamic environment. Join us to be part of a forward-thinking team where your contributions truly matter and you can thrive both personally and professionally.
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