Cyber Security Analyst - Tier 2 in Glasgow

A bit about us. At Gamma we provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. Our people are at the heart of everything we do. When you join us, you’ll be part of a collaborative, forward-thinking team that’s transforming how businesses connect and communicate globally. We’re growing fast, but we never lose sight of what matters: our people.

What is the role responsible for? We’re looking for a Tier 2 Cyber Security Analyst to join our fast-paced and supportive Security Operations Centre (SOC) team. You'll play a vital role in detecting and resolving security incidents for our customers. You will collaborate closely with your teammates and stay ahead of emerging threats. Whether you’re deep-diving into technical investigations, supporting more junior analysts, or helping customers understand how to improve their security, you’ll be part of a team that protects, empowers and grows together.

What will you be doing day-to-day?

• Monitor and analyse security alerts using SIEM and other tools, investigating threats and supporting escalations from Tier 1 Analysts.
• Proactively identify anomalous behaviour and carry out threat hunts to uncover potential risks.
• Research and document new vulnerability disclosures, helping communicate insights clearly across the business and to customers.
• Triage, escalate, and resolve security incidents; making sure customers receive timely updates and support.
• Provide guidance to customers and internal teams in a way that's clear, collaborative, and easy to understand.
• Support security tool tuning and development of new use cases to improve proactive threat detection.
• Keep clear records of investigations, actions and outcomes in line with our processes.
• Contribute to knowledge-sharing and process improvement across the SOC.
• Stay up to date with the latest cyber security trends, tools and techniques and share your insights with the team.

What you’ll bring:

• Experience working in a SOC or similar security operations environment.
• Know your way around tools like SIEM, firewalls, endpoint protection, IDS/IPS, antivirus etc.
• Understand networking principles (TCP/IP, OSI model, common ports, VPNs).
• Confident investigating incidents and writing clear, actionable reports.
• Understand best practices in cloud security (especially hybrid environments).
• Know the common frameworks like ISO 27001, PCI DSS, NIST, GDPR.
• Be collaborative, solution-focused, and genuinely enjoy supporting others.
• Strong communication skills, especially when simplifying technical language.
• Curious, proactive, and enjoy learning and adapting in a fast-moving industry.
• Degree in Cyber Security, Computer Science or similar.
• Industry certifications such as CompTIA CySA+, CEH, Microsoft SC-200.

Due to the sensitivity of the role, you will also need to go through and pass security clearance.

What do we offer you?

• 25 days annual leave + birthday.
• Subsidised private medical insurance.
• 5.1% matched pension contributions.
• Enhanced parental leave.
• Life assurance and Income protection.
• Share save and incentive plans.
• Electric Vehicle and Cycle scheme.
• Employee discounts.
• Volunteer day.

A few things to note:

• Shift Pattern: 24/7/365 rotating shifts, including nights, weekends, and bank holidays (5 days on, 3 days off; 5 days on, 3 days off; 5 days on, 4 days off).
• Location: Must be within a reasonable commuting distance to our Glasgow office as we will expect you to work hybrid (3-days).
• Travel: Occasional travel for industry events and other company offices.
• We require all candidates to be eligible to work in the UK and pass a basic DBS check.

Gamma is an equal-opportunity employer committed to building diverse, inclusive teams where everyone feels valued and can be their authentic selves. We welcome applicants from all backgrounds, especially those underrepresented in our industry. As a family-friendly employer, we foster a culture of trust, autonomy, and flexibility to support your work‑life balance and help you thrive at Gamma.