Support Team Lead - KPI & People Development in Gillingham

Support Team Lead - KPI & People Development in Gillingham

Gillingham Full-Time 30000 - 40000 £ / year (est.) No working from home possible

At a Glance

  • Tasks: Lead and inspire a high-performing support team to achieve targets and enhance customer satisfaction.
  • Company: Join Henry Schein One, a leader in healthcare technology with a focus on collaboration.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: Collaborative atmosphere with a commitment to inclusion and growth.
  • Why this job: Make a real impact by driving performance and fostering a culture of excellence.
  • Qualifications: Experience in team leadership, coaching, and a passion for people development.

The predicted salary is between 30000 - 40000 £ per year.

Henry Schein One is seeking a Team Lead for the support team to lead and inspire high performance, reporting to the Support Manager.

You will drive targets such as call targets, customer outcomes, NPS and retention, while building a culture of accountability and excellence.

You will coach staff, ensure IDPs and regular performance reviews, and lead recruitment to attract top talent.

The role emphasizes collaboration with multiple departments and a commitment to inclusion.

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Support Team Lead - KPI & People Development in Gillingham employer: 慨正橡扯

At 慨正橡扯, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the field of Behavioral Economics and Retirement Research. Our hybrid working model not only offers flexibility but also nurtures a vibrant work culture where employees are encouraged to grow and develop their skills through meaningful projects and leadership opportunities. Join us in Europe, where your expertise will directly contribute to enhancing investor outcomes and shaping impactful business strategies.

Contact Details:

慨正橡扯 Recruitment Team

We think you need these skills to ace Support Team Lead - KPI & People Development in Gillingham

Leadership Skills
Performance Management
Coaching Skills
Target Setting
Customer Service Excellence
Collaboration
Recruitment Skills