Facilities Assistant

Premier League Studios' Office Services team is seeking a Facilities Assistant to support the operations of a new, purpose-built facility at Olympia London. This is an exciting opportunity for a proactive individual to join the Premier League Studios as we open our new facility and become an integral part of the day-to-day facilities operations.

Working closely with the Senior Office Manager and Workplace Manager, the Facilities Assistant will assist with the delivery of facilities services throughout the workspaces and production spaces, ensuring the site runs smoothly and professionally and supports a high-performing, welcoming and safe environment for colleagues and visitors alike. This role would suit a proactive, hands-on individual with an interest in scheduling and logistics, a commitment to high standards, and a desire to develop their operations and management skills. The role includes weekend work once a month and is part of a Monday-Sunday rotation shift pattern from 6am-9pm on non-match days and until 1am on match days.

The Role

• Ensure the FM office is always staffed, monitoring building systems, CCTV and access control systems.
• Assist staff with the set-up of meeting rooms, tea points, workstations and backstage rooms.
• Assist the IT team by reporting and supporting the resolution of technical issues in the workspaces.
• Greet and supervise all external contractors, monitoring their service levels.
• Ensure all meeting rooms, tea points, client spaces and on-screen team rooms are presentable, clean, and requests are fulfilled.
• Complete site inspections and maintain accurate H&S logs.
• Complete effective handover between Facilities Assistant shifts.
• Assist with updating the office services pages on the staff intranet.

Health and Safety

• Assist the Senior Office Manager and Lead Facilities Assistant in the maintenance of Health and Safety standards in the facility, ensuring spaces and equipment remain compliant.
• Support fire safety processes, evacuations and staff training.

Studios Culture

• Champion a positive and inclusive work culture where all staff feel valued and comfortable, responding to staff needs, feedback and driving improvements.
• Assist with the day-to-day operations of the facility under the Senior Office Manager, ensuring it runs efficiently, safely and to the highest standard of service and presentation.

Supplies and Logistics

• Complete workplace stock audits of consumables and office supplies.
• Assist with placing restock orders with various suppliers.
• Assist with placing catering orders for the team and set-up.

Team Player

• Be proactive.
• Communicate effectively with the Facilities team.
• Support all meeting rooms, contractor and guest bookings throughout the facility, regularly checking the shared calendar.
• Provide feedback and suggest improvements to operational workflows and the workplace environment.

Role Requirement

• Previous experience working on reception desks in corporate environments, hospitality or customer service roles.
• Interest in Facilities Management.
• A logical person and eager to learn with a proactive approach to problem solving.
• Good communication skills – both verbal and written.
• Good administrative skills.
• Good organisation and time-management skills.
• Hardworking, proactive and professional.
• Able to multi-task and prioritise.
• Good Microsoft Office skills.
• Takes pride in attention to detail and building relationships with colleagues and suppliers.

Premier League Studios is an equal opportunities employer and strives to create an inclusive culture where talent can flourish. All appointments are made based on merit; we particularly encourage applications from women, people from minority ethnic communities, LGBTQ+ people, and disabled people. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm.