At a Glance
- Tasks: Lead UX strategy and design for AI-first enterprise products, shaping user experiences.
- Company: Join a forward-thinking tech company focused on innovation and user experience.
- Benefits: Enjoy competitive pay, wellness benefits, and a supportive work environment.
- Other info: Dynamic team culture with opportunities for professional growth and development.
- Why this job: Make a real impact in shaping the future of AI-driven user experiences.
- Qualifications: 10+ years in UX design with leadership experience in B2B software.
The predicted salary is between 80000 - 120000 £ per year.
Interested in leading a modern UX organization shaping AI-first and agentic enterprise products? Do you thrive building design systems, research capability, and high-performing teams that scale product quality and delivery speed?
About our Team
We are building a stronger, more unified User Experience, Design and Innovation (UEDI) function across a growing product portfolio spanning AI-enabled workflows, data-rich products, and domain-specific enterprise solutions. As we evolve, we need UX to be a strategic capability—not just a downstream design service—helping teams deliver clearer, more differentiated end-to-end experiences and ensuring AI and data-heavy products remain usable, trustworthy, and valuable for real users.
About the Role
As Director of User Experience, Design and Innovation (UEDI), you will lead the user experience strategy and design capability across the portfolio, bringing together product design, interaction design, UX research, design systems, and innovation practices. You will partner closely with Product, Engineering, Product Operations, and Strategy to shape experiences from discovery through delivery—especially as we build AI-first and agentic experiences where trust, explainability, workflow fit, and user control are critical to adoption.
Responsibilities
- Set the UX vision, strategy, and operating model across the product portfolio.
- Lead end-to-end product and interaction design for enterprise workflows, analytics experiences, and AI-enabled interfaces.
- Build and scale a UX research and insight capability that informs roadmap and prioritization decisions.
- Develop and govern design systems, reusable patterns, and standards to improve consistency and speed delivery.
- Shape AI-first and agentic experiences (conversational flows, guided workflows, trust signals, explainability, and user control).
- Raise the bar on user understanding through personas, journey mapping, usability testing, and evidence-based design.
- Recruit, develop, and lead a high‑performing team of designers, researchers, and UX leaders.
- Partner with Product, Engineering, Product Operations, and Strategy leaders to align design priorities with business outcomes.
- Drive innovation practices (exploration, prototyping, and future‑state experience design) to de‑risk bets and accelerate learning.
- Ensure experiences are intuitive, effective, and trusted across a complex, multi‑domain portfolio.
Requirements
- 10+ years of experience in UX, product design, service design, or related disciplines.
- Experience with AI-powered, conversational, or agentic product experiences (trust, explainability, and user control).
- Proven leadership in B2B/enterprise software, workflow tools, analytics, or data‑intensive products.
- Experience building and scaling design organizations (operating model, talent, standards, and governance).
- Strong track record partnering with Product and Engineering leaders to deliver customer‑facing outcomes.
- Ability to lead or influence UX research, design systems, and end‑to‑end experience strategy.
- Experience designing for complex workflows, expert users, and information‑rich products.
- Comfort operating in ambiguity, influencing across functions, and balancing portfolio‑level vision with product‑level detail.
- Experience modernizing fragmented experiences into coherent platform journeys (preferred).
- Experience in building and maintaining customer journeys, jobs‑to‑be‑done and value across all product portfolios.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Director, User Experience, Design and Innovation (UEDI) employer: 慨正橡扯
Join a forward-thinking organisation that prioritises user experience and innovation in the rapidly evolving field of AI and enterprise solutions. As a Director in our User Experience, Design and Innovation team, you will benefit from a collaborative work culture that values creativity and strategic thinking, alongside opportunities for professional growth and development. With a commitment to employee well-being and a diverse, inclusive environment, we offer a unique chance to shape impactful products while enjoying comprehensive benefits tailored to your location.
StudySmarter Expert Advice🤫
We think this is how you could land Director, User Experience, Design and Innovation (UEDI)
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those already working in UX or design roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work, especially projects that align with AI-first and agentic experiences. A strong portfolio can speak volumes about your skills.
✨Tip Number 3
Prepare for interviews by practising common UX questions and scenarios. Think about how you’d tackle challenges related to trust, explainability, and user control in your designs. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Director, User Experience, Design and Innovation (UEDI)
Some tips for your application 🫡
Show Your Passion for UX:When writing your application, let your enthusiasm for user experience shine through! Share specific examples of how you've shaped UX strategies or led design initiatives in the past. We want to see your passion for creating intuitive and effective experiences.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in AI-powered products and enterprise solutions. We love seeing how your background aligns with our mission at StudySmarter, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and skills. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the Director role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at 慨正橡扯
✨Know Your UX Vision
Before the interview, take some time to really understand the company's UX vision and how it aligns with your own. Be ready to discuss how you would set the UX strategy and operating model for their product portfolio, especially in relation to AI-first experiences.
✨Showcase Your Leadership Skills
Prepare examples of how you've built and scaled design organisations in the past. Highlight your experience in leading high-performing teams and how you’ve partnered with Product and Engineering leaders to achieve customer-facing outcomes.
✨Demonstrate Your Research Capability
Be ready to talk about your approach to UX research and how it informs design decisions. Discuss specific methods you've used, like usability testing or journey mapping, and how these have helped shape successful products.
✨Emphasise Innovation Practices
Think about how you can drive innovation within the role. Prepare to share your experiences with exploration, prototyping, and future-state experience design, and how these practices have de-risked projects and accelerated learning in your previous roles.
