At a Glance
- Tasks: Lead data analysis projects to enhance delivery operations and customer experience.
- Company: Join Just Eat Takeaway.com, a global leader in online food delivery.
- Benefits: Inclusive culture, diverse team, and opportunities for personal growth.
- Other info: Dynamic environment with a focus on innovation and teamwork.
- Why this job: Make a real impact on how millions enjoy their meals and groceries.
- Qualifications: Strong analytical skills, SQL knowledge, and experience in data roles.
The predicted salary is between 45000 - 55000 £ per year.
Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
The Logistics Data Analyst will work closely inside Just Eat Takeaway’s UK & IE Delivery Operations and Product teams to support the development of a world-class delivery experience. This role will involve grasping complex concepts quickly, uncovering facts and identifying root causes of performance issues from detailed data, as well as understanding general trends. Furthermore, you will be combining different internal and external data sources to produce and derive insights. A passion for data and process driven operational improvement is key as well as the ability to work within a team of people with different skill sets.
Key responsibilities
- Leading key analytical initiatives and projects to continuously enhance our delivery operations and customer experience.
- Proactively suggesting and conducting relevant data analyses to enable deeper operational insights.
- Supporting the optimisation of key business processes to continuously improve the delivery experience and promote efficiency and effectiveness.
- Working closely with stakeholders from our employed courier model and coordinating cross‑functional initiatives to drive positive, timely outcomes for the business.
- Understanding delivery operations metrics in depth and ensuring consistent use across the business, being able to communicate them to other teams.
- Investigating problem orders to identify their root cause(s) and, whenever possible, identify trends and proactively eliminate/reduce re‑occurrences.
What will you bring to the table?
- Highly organised, detail‑oriented with good analytical and communication skills.
- Proven experience in an analytical role.
- Strong reporting skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
- Adept at queries, report writing and presenting findings (solid SQL knowledge is a requirement).
- Strong modelling and problem structuring skills, being able to tackle complex unstructured problems.
- Proactive and clear communication skills.
- Experience with Google BigQuery and Google Sheets is a plus.
- Experience with Tableau (or similar data visualisation tools) is a plus.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
Data, BI & Analytics Generalists & Leadership employer: 慨正橡扯
Just Eat Takeaway.com is an exceptional employer that champions a culture of inclusivity and diversity, ensuring every employee feels valued and empowered. With a focus on professional growth, employees in the UK & IE Delivery Operations team have the opportunity to lead impactful analytical projects that enhance customer experiences while working collaboratively with diverse teams. The dynamic work environment, coupled with the chance to engage with cutting-edge technology in a leading global platform, makes this an exciting place for those passionate about data-driven operational improvement.
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We think this is how you could land Data, BI & Analytics Generalists & Leadership
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We think you need these skills to ace Data, BI & Analytics Generalists & Leadership
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