At a Glance
- Tasks: Drive business growth by facilitating Google Cloud adoption and solving technical issues for customers.
- Company: Join Google, a leader in cloud computing with a commitment to diversity and inclusion.
- Benefits: Competitive salary, bonus potential, equity, and comprehensive benefits package.
- Other info: Dynamic role with opportunities for career advancement and collaboration across teams.
- Why this job: Be at the forefront of cloud innovation and make a real impact on global businesses.
- Qualifications: 10 years in sales or customer-facing roles, experience with C-level executives, and knowledge of defence ecosystems.
The predicted salary is between 63000 - 77000 £ per year.
Qualifications
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in a sales or customer-facing role.
- Experience working with C-level executives and cross-functionally across all levels of management.
- Experience with key defense system Integrators (SIs), Service Providers (SPs) and Independent Software Vendors (ISVs).
- Experience managing agreements or partnerships.
Preferred qualifications
- Experience in defence and intelligence, including customer, partners, and defence ecosystems.
- Knowledge of key defence System Integrators (SIs), Service Providers (SPs), and Independent Software Vendors (ISVs).
- Understanding or knowledge of the competitive landscape, including cloud providers and platforms.
Responsibilities
- When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally.
- Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you facilitate making their work more productive, mobile, and collaborative.
- You listen and deliver what is most helpful for the customer.
- You assist fellow sales Googlers by problem-solving key technical issues for our customers.
- You liaise with product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
- As part of the Strategic Pursuits organization, you will work within the Google Cloud Go-To-Market organization to drive business growth through the systematic identification and execution of specific, non-standard growth opportunities that open new markets, acquire new customers or grow existing customers.
- As a Technical Sales Specialist in Google Distributed Cloud, you will work closely with the sales and pre‑sales teams to offer and deliver complex distributed cloud solutions.
- You are the technical expert with strategic global customers, leading conversation on cloud offers and driving decisions to align with Google Cloud services and delivery team innovation and capabilities.
- Elevate the business and technical relationship between customers and Google.
- Collaborate with the account executives and the broader field organization to drive strategic pursuits for GDC offerings across the US region.
- Develop a plan to accelerate the GDC business in the US by growing the pipeline and progressing opportunities to a close.
Benefits
- Germany: €132000 - €136000 (EUR) + 42.86% bonus target + equity + benefits
- France: €126000 - €130000 (EUR) + 42.86% bonus target + equity + benefits
EEO Statement
Google is a proud equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.
Customer Engineer, Google Distributed Cloud, EMEA employer: 慨正橡扯
At 慨正橡扯, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the field of Behavioral Economics and Retirement Research. Our hybrid working model not only offers flexibility but also nurtures a vibrant work culture where employees are encouraged to grow and develop their skills through meaningful projects and leadership opportunities. Join us in Europe, where your expertise will directly contribute to enhancing investor outcomes and shaping impactful business strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Engineer, Google Distributed Cloud, EMEA
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at 慨正橡扯. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like 慨正橡扯 before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Engineer, Google Distributed Cloud, EMEA
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to 慨正橡扯:Your cover letter is your chance to shine! Tell us why you want to work at 慨正橡扯 specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at 慨正橡扯!
How to prepare for a job interview at 慨正橡扯
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
