At a Glance
- Tasks: Lead client relationships and drive strategic plans for growth and retention.
- Company: Join QBE, a global insurer with a human touch and a collaborative culture.
- Benefits: 30 days holiday, flexible working, and a generous pension plan.
- Other info: Dynamic environment with opportunities for career growth and development.
- Why this job: Make a real impact while working with passionate and talented colleagues.
- Qualifications: Experience in managing large clients and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
London, with hybrid working
Enhance your career in an exciting and ever-changing environment
The Opportunity
Our Client Engagement Team are responsible for leading all aspects of QBE’s relationship with some of our largest clients and prospects across Europe. We currently have an exciting opportunity for a Client Manager to join this growing team. We're interested in speaking to individuals who have the experience, drive and ambition to further develop our capabilities and value proposition.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your New Role
- Act as the visible leader for key clients and brokers, overseeing delivery, tracking performance and acting as a point of escalation
- Lead cross‑functional teams to develop and deliver strategic client and prospect plans, managing activity through to completion
- Ensure a strong understanding of client and broker objectives, aligning QBE’s value proposition to drive growth and retention
- Partner with Broker Distribution, Underwriting, Marketing and Bid teams to deliver consistent messaging and high‑quality client materials
- Embed and evolve a client engagement approach across European Operations, driving continuous improvement in client delivery
- Manage client and broker feedback, identifying root causes and leading actions to enhance performance and relationships
- Stay informed on market developments, using insight to maintain high standards and strengthen QBE’s competitive position
- Contribute to strategic initiatives and projects that support broader business objectives
About You
- Proven experience in a similar, high‑profile role supporting large or complex clients
- Strong technical insurance expertise, with experience across non‑conventional and multinational programmes
- Confident communicator, able to simplify complex concepts and present effectively to senior stakeholders
- Experience leading cross‑functional teams across pitches, account planning, stewardship and client feedback
- Comfortable in a matrix environment, building strong internal and external relationships and supporting colleagues to deliver value
- Strong understanding of client, broker and market dynamics, with insight to shape and evolve client propositions
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working – balancing work and life is important so our flexible working opportunities are open to all, this can include part‑time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Client Manager employer: 慨正橡扯
At QBE, we pride ourselves on being an excellent employer, offering a dynamic work environment in London with hybrid working options that promote a healthy work-life balance. Our culture is built on collaboration and support, providing employees with ample opportunities for professional growth and development while working alongside passionate and talented colleagues. With competitive benefits such as 30 days of holiday and a generous pension plan, QBE is committed to ensuring that our employees feel valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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Don’t shy away from reaching out directly to firms like 慨正橡扯. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to 慨正橡扯.
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How to prepare for a job interview at 慨正橡扯
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with 慨正橡扯.
✨Prepare for Case Studies
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✨Show Your Passion for Finance
Since this is a full-time position, employers at 慨正橡扯 will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former 慨正橡扯 employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
