At a Glance
- Tasks: Lead transformative change initiatives across the insurance sector and collaborate with diverse teams.
- Company: Join a forward-thinking insurance company committed to excellence and innovation.
- Benefits: Enjoy 30 days holiday, private medical insurance, and flexible remote work options.
- Other info: Opportunity for significant career growth in a supportive and collaborative culture.
- Why this job: Shape impactful change in a dynamic environment while developing your career.
- Qualifications: Experience in business change and strong stakeholder engagement skills required.
The predicted salary is between 60000 - 80000 £ per year.
Primary Details
- Time Type: Full time
- Worker Type: Employee
- Location: London
- Type: Permanent, full time Hybrid role, happy to talk flexible working
The Opportunity
We are expanding our Insurance and Operations transformation capability and are looking for multiple Change & Excellence professionals to play a pivotal role in shaping how change is delivered across the business. Sitting within a high‑impact core change team, these roles lead complex, strategic initiatives that span multiple P&Ls, as well as enterprise‑wide priorities that sit outside traditional silos. These are senior, hands‑on change roles for experienced professionals who are comfortable leading initiatives end‑to‑end, shaping the approach, and doing the work where required. You will operate in environments where outcomes are clear, but the path to get there is not - requiring judgement, adaptability, and strong collaboration across technical and non-technical stakeholders. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your new role
- Lead complex, enterprise‑wide change initiatives spanning multiple P&Ls and functional boundaries
- Shape work from first principles - defining problems, outcomes and approaches in ambiguous environments
- Design and drive pragmatic delivery plans, adapting structure and governance as initiatives evolve
- Act as the connective tissue across change, bringing together SMEs from technology, legal, risk, compliance, finance and operations
- Confidently engage and influence senior stakeholders, even where subject matter is unfamiliar
- Translate business needs into clear, outcome‑focused requirements, bridging business and technology teams
- Maintain momentum across multiple workstreams, ensuring alignment, progress and effective decision‑making
- Embed continuous improvement thinking, using insight and data to focus on impact and benefits realisation
About you
You’ll bring a senior, consulting‑style mindset and the ability to operate at pace, including:
- Significant experience delivering business change, transformation or consulting engagements
- Strong cross‑functional experience, navigating complex organisational and stakeholder landscapes
- Consulting or advisory background (e.g. Big 4 or similar), ideally with financial services clients. London market or general insurance knowledge is required
- Comfort working in ambiguity, focusing on outcomes rather than predefined solutions
- Confidence leading senior stakeholder discussions across legal, risk, compliance, finance and technology
- Ability to engage effectively with technology teams without being a deep technical specialist
- Excellent structuring, problem‑solving and analytical capability
- A collaborative, adaptable approach with the confidence to shape and lead initiatives end‑to‑end
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.
Skills
- Coaching
- Cost Management
- Critical Thinking
- Delivery Management
- Intentional collaboration
- Managing performance
- Negotiation
- Performance Management (PM)
- Process Improvements
- Project Delivery
- Risk Management
- Stakeholder Management
- Strategic Thinking
- Team Management
- Waterfall Model
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Change & Excellence Lead - Insurance Transformation (Hybrid) employer: 慨正橡扯
QBE is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid work model in the vibrant city of London. With a strong focus on transformation and change management, employees benefit from extensive training opportunities, a supportive work culture, and a comprehensive benefits package including generous holiday allowances and private medical insurance. Join us to be part of a dynamic team that values collaboration and innovation, while making a meaningful impact across the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Change & Excellence Lead - Insurance Transformation (Hybrid)
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Change & Excellence Lead role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in leading complex change initiatives. Use real examples to demonstrate how you've tackled ambiguity and delivered results.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like QBE, and express your interest in their transformation projects. You never know when an opportunity might arise!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about joining our team and helps us keep track of all the amazing talent out there.
We think you need these skills to ace Change & Excellence Lead - Insurance Transformation (Hybrid)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Change & Excellence Lead role. Highlight your experience in leading complex change initiatives and how you've navigated ambiguous environments. We want to see how your skills align with our needs!
Showcase Your Stakeholder Engagement Skills:In your application, emphasise your ability to engage and influence senior stakeholders. Share examples of how you've successfully collaborated across different functions, especially in a consulting or advisory context. This is key for us!
Be Clear and Concise:When writing your application, clarity is crucial. Use straightforward language to describe your achievements and experiences. We appreciate well-structured applications that get straight to the point without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at 慨正橡扯
✨Understand the Change Landscape
Before your interview, dive deep into the company's recent change initiatives and transformation projects. Familiarise yourself with their approach to change management, especially in the insurance sector. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Cross-Functional Experience
Be ready to discuss specific examples of how you've navigated complex organisational landscapes. Highlight instances where you've successfully collaborated with diverse teams, including technology, legal, and finance. This will demonstrate your ability to act as the 'connective tissue' they’re looking for.
✨Prepare for Ambiguity
Since the role involves working in ambiguous environments, think of scenarios where you've thrived despite uncertainty. Share how you defined problems and outcomes from first principles, showcasing your adaptability and problem-solving skills.
✨Engage Senior Stakeholders Effectively
Practice articulating your thoughts clearly and confidently, especially when discussing unfamiliar subjects. Prepare to share examples of how you've influenced senior stakeholders in past roles, focusing on your ability to bridge business needs with technical solutions.
