At a Glance
- Tasks: Lead change adoption for data initiatives and enhance everyday data practices.
- Company: Join QBE Europe, a forward-thinking company embracing flexible working.
- Benefits: Enjoy 30 days holiday, flexible hours, and a generous pension plan.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by embedding data strategies into daily operations.
- Qualifications: Experience in change management and strong communication skills required.
The predicted salary is between 55000 - 65000 £ per year.
Location: London
Type: Permanent, full time
Flexible working: Happy to talk flexible working
The Opportunity
QBE Europe is recruiting a Change Adoption Lead to join the EO Data & AI function and help embed the Data & AI strategy into everyday ways of working across the organisation. The role focuses on data‑related change that sits outside funded transformation - including BAU process improvements, non‑funded initiatives, and the ongoing onboarding and effective use of existing data and analytics platforms. The Change Adoption Lead would work closely with the Business Change practice, which leads on change adoption for data initiatives funded through the central transformation portfolio. Sitting within the Data Strategy & Operations capability, the Data Adoption Lead plays a critical role in sustaining momentum between data change initiatives and BAU initiatives over time. You will connect change activity across EO into a clear, coherent narrative that shows how the data strategy is being implemented in practice, reinforces consistent data ways of working, and supports lasting adoption beyond individual project lifecycles. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your New Role
- Lead and coordinate adoption activity for the EO Data & AI estate outside of funded transformation programmes, ensuring continued uptake, effective use and long‑term value from existing data platforms and products.
- Own and maintain a clear, joined‑up adoption narrative that connects BAU change, platform evolution and transformation initiatives, reinforcing how they collectively deliver the Data & AI strategy.
- Create and deliver clear, compelling communications (updates, showcases and success stories) aligned to the Data & AI strategy, value‑stream priorities and key milestones.
- Partner closely with Business Change Managers (BCMs) on funded initiatives to align messaging, timing and adoption approaches, ensuring a seamless transition from project delivery into BAU adoption.
- Work closely with Data Delivery Managers and key stakeholders to anticipate change impacts and align adoption activity across the data landscape.
- Translate complex, technical data concepts into practical, audience‑specific messages that enable confident decisions and day‑to‑day use.
- Design and coordinate enablement approaches for data and analytics capabilities, including onboarding to platforms, reinforcement of data quality practices and adoption of data‑led ways of working.
- Build and maintain stakeholder networks across EO, including leaders, subject‑matter experts and change champions, to increase reach, improve feedback loops and accelerate adoption.
- Define and track adoption measures and insights (engagement, usage, feedback) to evidence outcomes and continuously improve adoption approaches.
- Identify adoption risks across BAU and non‑funded change and recommend pragmatic mitigation actions.
About You
- Experience in change, communications, adoption or engagement roles, ideally within data, analytics, technology or complex transformation environments.
- Strong written and verbal communication skills, with the ability to tailor messages and influence action across different audiences.
- Basic understanding of change management principles, models (e.g., Prosci, ADKAR, Kotter), and tools.
- Experience supporting the adoption of data platforms, analytics tools, reporting or AI‑enabled capabilities.
- Proven stakeholder management and influencing skills, with credibility at all levels of the organisation.
- Ability to work collaboratively across business, technology and data teams.
- A structured and proactive approach to planning and delivery.
- A pragmatic, people‑centered mindset focused on enabling outcomes rather than process for its own sake.
- Comfortable with a degree of ambiguity.
Benefits
- 30 days holiday a year with the option to buy up to two additional days.
- Flexible working – balancing work and life is important so our flexible working opportunities are open to all, including part‑time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Application Close Date: 29/05/2026 11:59 PM
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Change Adoption Lead employer: 慨正橡扯
QBE Europe is an exceptional employer, offering a dynamic work environment in London where flexibility and work-life balance are prioritised. With a strong focus on employee growth, QBE provides opportunities for professional development within the Data & AI function, alongside generous benefits such as 30 days of holiday and a robust pension plan. The collaborative culture fosters innovation and engagement, making it an ideal place for those looking to make a meaningful impact in change adoption and data strategy.
StudySmarter Expert Advice🤫
We think this is how you could land Change Adoption Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at QBE. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by understanding the Data & AI strategy at QBE. Show us how your experience aligns with their goals and be ready to discuss how you can drive change adoption effectively.
✨Tip Number 3
Practice your storytelling skills! We want to hear how you've successfully communicated complex ideas in the past. Use examples that highlight your ability to influence and engage different audiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at QBE.
We think you need these skills to ace Change Adoption Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change management and data adoption. We want to see how your skills align with the role of Change Adoption Lead, so don’t hold back on showcasing relevant achievements!
Show Off Your Communication Skills:Since this role involves a lot of communication, be sure to demonstrate your written and verbal skills in your application. Use clear, concise language and maybe even include examples of how you've successfully communicated complex ideas in the past.
Highlight Stakeholder Management Experience:We’re looking for someone who can build relationships across various levels of the organisation. Make sure to mention any experience you have in managing stakeholders and influencing decisions, as this will be key in your role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Change Adoption Lead position. Plus, it’s super easy to do!
How to prepare for a job interview at 慨正橡扯
✨Know Your Change Management Principles
Familiarise yourself with key change management models like Prosci and ADKAR. Being able to discuss these frameworks will show your understanding of the role and how you can apply these principles to drive data adoption effectively.
✨Craft Your Communication Strategy
Prepare to demonstrate your ability to create clear and compelling communications. Think about how you would translate complex data concepts into simple messages for different audiences, as this is crucial for the Change Adoption Lead role.
✨Showcase Your Stakeholder Management Skills
Be ready to share examples of how you've successfully managed stakeholders in previous roles. Highlight your influencing skills and how you've built networks to enhance engagement and adoption in past projects.
✨Demonstrate a Proactive Mindset
Prepare to discuss how you approach planning and delivery in a structured way. Share instances where you've identified risks and implemented pragmatic solutions, showcasing your people-centred mindset and adaptability in ambiguous situations.
