At a Glance
- Tasks: Lead the development of a new digital portal for wholesale clients, shaping customer journeys.
- Company: Join BT Wholesale's innovative Digital Experience team in a flexible working environment.
- Benefits: Enjoy a competitive salary, bonus, healthcare, and generous leave policies.
- Other info: Opportunity for career growth in a dynamic, tech-driven company.
- Why this job: Be part of a greenfield project that modernises customer experience and drives digital transformation.
- Qualifications: Experience as a Product Owner in Agile environments with strong stakeholder management skills.
The predicted salary is between 55000 - 65000 £ per year.
Closing Date: Sunday 5th July 2026
Location(s): Birmingham, Bristol, London and Manchester
Flexible Working
The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
About the role
This role sits within BT Wholesale’s Digital Experience team, focused on building a new strategic customer portal for wholesale clients. You will act as a Product Owner for a key area of the portal, shaping and delivering end-to-end digital journeys that allow wholesale customers to order and manage BT’s strategic products. This is a greenfield opportunity, joining at design phase and taking ownership through build, launch and continuous improvement. The role will play a critical part in delivering BT’s strategy to modernise customer experience and enable digital-first B2B interactions.
What you’ll be doing
- Own a defined area of the wholesale digital portal, setting clear product vision and priorities
- Gather and translate customer and business requirements into deliverable product features
- Lead an Agile squad, prioritising backlog and coordinating delivery across design, engineering and analysis teams
- Define and deliver end-to-end digital journeys for wholesale customers, from access through to transaction completion
- Collaborate with UX designers, developers and stakeholders to create simple, effective customer experiences
- Influence and align stakeholders across a complex, matrix organisation
- Challenge teams to improve speed, quality and innovation in delivery
- Embed a “digital-first” and increasingly AI-enabled approach to product development
- Ensure solutions are scalable, efficient and aligned to broader product and platform strategy
Essential Skills / Experience
- Proven experience as a Product Owner within an Agile delivery environment, with ownership of backlog and prioritisation
- Experience delivering end-to-end digital customer journeys, ideally within transactional platforms
- Strong stakeholder management with the ability to influence across complex, matrix organisations
Desirable Skills / Experience
- Experience working on B2B digital products or platforms
- Background in large enterprise environments with multiple governance layers
- Experience within telecommunications or a related industry
- Understanding of wholesale or reseller business models
- Familiarity with modern web technologies (e.g. front-end frameworks such as React)
- Curiosity or exposure to AI-driven product development approaches
Our Package
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market-leading paid carers leave with up to 2 weeks off
- Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
- You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Digital Product Owner - Wholesale Portal in Bristol employer: 慨正橡扯
BT Group is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within its Digital Experience team. With a flexible working model and a strong focus on employee well-being, including market-leading benefits such as generous parental leave and access to private healthcare, BT prioritises the growth and development of its employees. Joining BT means being part of a forward-thinking organisation that values digital transformation and empowers you to shape the future of customer experiences in the telecommunications industry.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Owner - Wholesale Portal in Bristol
✨Join Product Management Meetups
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✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at 慨正橡扯 would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at 慨正橡扯 through your school's career services!
We think you need these skills to ace Digital Product Owner - Wholesale Portal in Bristol
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Digital Product Owner - Wholesale Portal, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Digital Product Owner - Wholesale Portal position at 慨正橡扯. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at 慨正橡扯
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
