At a Glance
- Tasks: Shape user experience through insightful research and innovative collaboration.
- Company: Join J.P. Morgan, a global leader in financial services.
- Benefits: Diverse and inclusive workplace with growth opportunities.
- Other info: Work in a dynamic team with access to cutting-edge tools and methodologies.
- Why this job: Make a real impact on user experiences while developing your research skills.
- Qualifications: 2+ years in user experience research and data analysis.
The predicted salary is between 35000 - 45000 £ per year.
Play a pivotal role in shaping user experience through insightful research and collaborative innovation. This hybrid role will get you involved in all aspects of user research, from supporting researchers to actually conducting a wide variety of user research methods yourself. You will hone your ability to gather insights on customer needs and preferences and support the development and execution of research studies, all under the guidance of seasoned researchers. Analyze, interpret, and review data to inform decisions on user experience design.
As an Experience Research Operations Associate in CIB's Experience Design team, you will play a vital role in understanding the wants, needs, and abilities of our customers and end users. By employing various research methods and leveraging your developing knowledge of user experience design, analyze and interpret data to provide valuable insights that inform design decisions and promote improvements in user experiences. Working closely with senior UX leads and cross-functional teams, you support the design and implementation of user-centric research efforts. At the associate level, bring your demonstrated proficiency in core experience research craft skills and continuously develop your expertise in these and other design-focused areas.
Job responsibilities
- Support the development and execution of research studies to gather insights on customer needs and preferences
- Assist user researchers, designers, and product teams with planning, execution, and analysis using tools like UserTesting, UserZoom, and Qualtrics
- Be involved in experimenting with, evaluating, and scaling up new AI tools and technology
- Assist with research operations functions, such as research tool vendor management and participant recruitment
- Analyze and interpret qualitative and quantitative data and provide actionable and easy-to-understand recommendations to inform user experience design decisions
- Collaborate with cross-functional teams to ensure the documentation of user needs and business objectives to inform research efforts
- Review current literature on experience research and draft white papers to inform senior researchers on current trends in the field
- Support UX leads in the continuous improvement of research methodologies and the development of knowledge in additional UX disciplines
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise in generative and evaluative user experience research, employing various research methods such as surveys, interviews, and ethnography
- Proven ability to analyze and interpret qualitative and quantitative data to derive actionable insights and recommendations for user experience design
- Demonstrated experience in designing and implementing effective surveys and interviews, ensuring clear, unbiased, and relevant questions aligned with research objectives
- Experience responding to changing research requirements, whether due to research constraints or revisions to the research questions being asked
Preferred qualifications, capabilities, and skills
- Experience using user research tools, such as UserTesting, UserZoom, and Qualtrics a plus
- Experience with evaluating and using AI tools and features in the context of the user research a plus
Experience Research Associate in Bournemouth employer: 慨正橡扯
At J.P. Morgan, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within our Experience Design team. Our commitment to employee growth is evident through continuous learning opportunities and mentorship from seasoned professionals, ensuring you develop your skills in user experience research while contributing to meaningful projects that impact clients globally. With a strong emphasis on diversity and inclusion, we create an environment where every voice is valued, making this an ideal place for passionate individuals looking to make a difference in the financial services industry.
StudySmarter Expert Advice🤫
We think this is how you could land Experience Research Associate in Bournemouth
✨Tip Number 1
Get your networking game on! Reach out to professionals in the user experience field, especially those at J.P. Morgan. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your research projects and methodologies. This is your chance to demonstrate how you gather insights and make data-driven decisions, which is key for the Experience Research Associate role.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of user research tools like UserTesting and Qualtrics. Be ready to discuss how you've used these tools in past projects and how they can enhance user experience design.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at J.P. Morgan.
We think you need these skills to ace Experience Research Associate in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Experience Research Associate role. Highlight your relevant experience in user research methods and data analysis, showing us how you can contribute to our team.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work where you've successfully conducted user research or analysed data. This helps us see your practical experience in action.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and make your points easy to understand. This reflects your ability to communicate effectively, which is key in our field.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need there!
How to prepare for a job interview at 慨正橡扯
✨Know Your Research Methods
Make sure you brush up on various user research methods like surveys, interviews, and ethnography. Be ready to discuss how you've used these techniques in your previous roles and how they can apply to the position you're interviewing for.
✨Showcase Your Analytical Skills
Prepare to talk about your experience in analysing qualitative and quantitative data. Have specific examples ready that demonstrate how your insights have led to actionable recommendations in user experience design.
✨Familiarise Yourself with Tools
If you’ve used tools like UserTesting, UserZoom, or Qualtrics, be sure to mention them. If not, do a bit of research on these platforms so you can speak confidently about their functionalities and how they can enhance user research.
✨Collaborate and Communicate
Since this role involves working closely with cross-functional teams, think of examples where you've successfully collaborated with others. Highlight your communication skills and how you ensure everyone is aligned on user needs and business objectives.
