At a Glance
- Tasks: Manage the lifecycle of Radio & Satellite platforms and ensure top-notch service delivery.
- Company: Join BT Group, a leader in telecommunications with a rich heritage.
- Benefits: Enjoy competitive pay, career growth, and the chance to shape the future of connectivity.
- Other info: Dynamic role with opportunities for innovation and collaboration in a fast-paced environment.
- Why this job: Be at the forefront of digital transformation and make a real impact on millions.
- Qualifications: Experience in managing large-scale networks and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
The Specialist Platform Manager – Radio & Satellite Platforms has accountability and responsibility for all aspects of the lifecycle of the network/platform.
Job Dimensions:
- Hours: 37.5 (full time)
- No. Direct Reports: 1-2
- Career Level: D
Why this job matters:
The Radio & Satellite Platform Manager holds accountability for the health, performance, and lifecycle of the assigned network and platform domains, acting as the technical custodian. The role integrates technology, strategy, financial management, capacity planning, roadmap development, security, vendor governance, business continuity, and operational support to ensure the platform delivers reliable, commercially viable services that underpin BT’s portfolio. Managing external suppliers contributing to the platform’s operation. They work closely with Operational and Service Management teams during network incidents, leading deep-dive failure analysis, driving corrective actions, and overseeing platform elements of Post-Incident Reviews through to closure. The role also owns the creation, maintenance, and governance of the platform risk register, ensuring risks are proactively identified, assessed, escalated, and aligned with senior management expectations for visibility or acceptance.
What you’ll be doing – your accountabilities:
- Programme management of all engineering related aspects of the platform.
- Ownership of all aspects of management of the Radio & Satellite platform(s) including BCM & Security plans, to include maintaining up to date inventory systems and registrations for the platform.
- Continuously and proactively driving for outstanding Customer Service and Satisfaction and lead a customer-focused approach to doing business with a “Right First Time” ethic and Reliability & Availability improvement targets.
- Leading on the management and control of intrusive activities on or affecting the platform within timescales and to agreed standards, ensuring that Change Management/Planned Engineering Work is communicated, authorised and undertaken professionally and to the wider Networks change/service availability agreed targets.
- The platform manager is responsible for ensuring all security aspects of the platform are addressed in a timely manner such as audits, vulnerability patching and ensuring any security-related certifications are managed and maintained.
- Leading on the financial management of the platform, ensuring the investment opportunities are recognised and operational activities managed within budget.
The skills you’ll need to succeed:
Technical Skills:- Telecommunications/IT background (Computer Science or Engineering degree) preferable
- Detailed Understanding of networks
- Business analysis
- Requirements management
- Estimating
- Understanding of business process journeys (L2C, T2R, P&B)
- Business Continuity Management
As well as being aware of and understanding the importance of BCM, the post holder will adhere to the pan BT BCM Policy Framework Directive supporting the requirement to continue the delivery of service operations if affected by disruptive incidents, whilst adhering to BT’s Health & Safety policy.
Soft skills:- Proactive
- Excellent communicator
- Strong interpersonal skills
- Strong problem-solving ability
- Stakeholder management
- Risk management
- Delivery oriented
- As per the BT leadership standards
- Looking in: Leading inclusively and safely, Owning outcomes
- Looking out: Delivering for the customer, Commercially savvy
- Looking to the future: Growth mindset, Building for the future
- Mandatory: Experience of managing or overseeing the in-life operation/development of critical large-scale networks platforms
- Mandatory: Experience of managing strategic vendor relationships and associated budgets.
- Mandatory: Platform roadmap setting.
- Mandatory: Managing Platform Security and Compliance.
- Mandatory: Working knowledge of how the Internet works.
- Preferable: Experience of designing/troubleshooting complex service provider IP networks.
- Preferable: Experience of agile product development.
Platform Manager in Birmingham employer: 慨正橡扯
BT Group is an exceptional employer, offering a dynamic work environment in Birmingham where innovation and collaboration thrive. With a strong commitment to employee growth, we provide extensive training and development opportunities, ensuring our team members are equipped to lead in the rapidly evolving telecommunications landscape. Join us to be part of a transformative journey, contributing to the UK's digital future while enjoying a culture that values inclusivity, customer focus, and professional excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Manager in Birmingham
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews like it’s game day! Research the company, understand their platforms, and be ready to discuss how your skills align with their needs. Practise common interview questions and think of examples that showcase your experience in managing critical networks.
✨Tip Number 3
Showcase your passion for technology and customer service during interviews. Talk about how you’ve driven improvements in past roles and how you plan to bring that same energy to BT Group. Remember, they want someone who’s not just qualified but also genuinely excited about the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at BT Group. Let’s get you that Platform Manager role!
We think you need these skills to ace Platform Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Platform Manager role. Highlight your experience with network management, vendor relationships, and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at BT Group. Keep it concise but impactful – we love a good story!
Showcase Your Soft Skills:Don’t forget to highlight your soft skills like communication, problem-solving, and stakeholder management. These are crucial for the Platform Manager position, so give us examples of how you've used these skills in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 慨正橡扯
✨Know Your Platforms
Make sure you have a solid understanding of radio and satellite platforms. Brush up on the latest technologies and trends in telecommunications, as well as BT Group's specific projects. This will show your genuine interest and help you answer technical questions confidently.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership abilities, especially in managing teams and projects. Think about times when you've successfully led a project or resolved conflicts, as this role requires strong interpersonal skills and stakeholder management.
✨Understand Business Continuity Management
Familiarise yourself with business continuity management principles. Be ready to discuss how you would handle disruptive incidents and ensure service operations continue smoothly. This knowledge is crucial for the role and will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's future plans, particularly regarding their digital infrastructure projects. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.
