At a Glance
- Tasks: Lead support for global EDM customers, troubleshoot issues, and ensure high satisfaction.
- Company: Kainos, a dynamic company in Belfast focused on customer success.
- Benefits: Competitive salary, growth opportunities, and a collaborative team environment.
- Other info: Emphasis on knowledge sharing and process improvement.
- Why this job: Join a fast-paced team and make a real difference for global clients.
- Qualifications: Experience in customer support and strong problem-solving skills.
The predicted salary is between 50000 - 60000 £ per year.
Kainos in Belfast seeks a Lead EDM Support Consultant to join a fast-paced, customer-focused team delivering post-deployment services for global EDM customers.
You will own support requests end-to-end, troubleshoot issues, and collaborate with product, engineering, and delivery teams to provide pragmatic solutions while maintaining SLAs and high customer satisfaction.
Join a team that values knowledge sharing, process improvement, and growth as it scales its EDM offerings.
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EDM Support Lead: Client-Facing Troubleshooter in Belfast employer: 慨正橡扯
At 慨正橡扯, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the field of Behavioral Economics and Retirement Research. Our hybrid working model not only offers flexibility but also nurtures a vibrant work culture where employees are encouraged to grow and develop their skills through meaningful projects and leadership opportunities. Join us in Europe, where your expertise will directly contribute to enhancing investor outcomes and shaping impactful business strategies.
