Associate Service Desk Analyst - First-Line IT Support in Belfast

Associate Service Desk Analyst - First-Line IT Support in Belfast

Belfast Full-Time 22000 - 28000 £ / year (est.) No working from home possible

At a Glance

  • Tasks: Be the first point of contact for users and resolve IT issues.
  • Company: A tech-savvy company in Belfast with a focus on innovation.
  • Benefits: Structured development pathway, learning opportunities, and career growth.
  • Other info: Friendly team environment with plenty of support and training.
  • Why this job: Kickstart your IT career while helping others solve tech problems.
  • Qualifications: Passion for technology and strong problem-solving skills.

The predicted salary is between 22000 - 28000 £ per year.

Located in Belfast, is seeking a Junior Service Desk Analyst to join their Technical Services team. In this role, you will be the first point of contact for users, logging incidents and using a knowledge base to resolve issues. Successful candidates will bring a passion for technology and problem-solving along with a proactive and friendly approach. The position includes a structured two-year development pathway with opportunities for learning and career growth.

Associate Service Desk Analyst - First-Line IT Support in Belfast employer: 慨正橡扯

At 慨正橡扯, we pride ourselves on being an excellent employer in Belfast, offering a vibrant work culture that fosters collaboration and innovation. Our structured two-year development pathway ensures that as a Junior Service Desk Analyst, you will have ample opportunities for personal and professional growth, all while being part of a supportive team that values your passion for technology and problem-solving.

Contact Details:

慨正橡扯 Recruitment Team

We think you need these skills to ace Associate Service Desk Analyst - First-Line IT Support in Belfast

Incident Logging
Knowledge Base Utilisation
Problem-Solving Skills
Customer Service Skills
Technical Support
Communication Skills
Proactive Approach