At a Glance
- Tasks: Support Relationship Managers and enhance customer engagement across EMEA.
- Company: Join a dynamic team at Moody's, a leader in sustainable finance.
- Benefits: Gain valuable experience, develop skills, and enjoy a collaborative work environment.
- Other info: Opportunities for professional growth and cross-functional collaboration.
- Why this job: Be at the heart of customer engagement and contribute to impactful projects.
- Qualifications: Strong analytical skills, team player, and interest in AI concepts.
The predicted salary is between 30000 - 40000 £ per year.
Skills And Competencies
- Strong analytical and research skills
- Effective interpersonal and written/verbal communication skills
- Highly organised with ability to multitask, excellent time management skills
- Team player with ability to work collaboratively with colleagues
- Highly motivated and keen to take ownership
- Fluent in English and highly advantageous to be fluent in French
- Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency
- Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use
Education
- Minimum of Undergraduate / First Level degree (or equivalent)
Responsibilities
- The Associate - Relationship Management works closely with experienced Relationship Managers to increase mandates and revenue in their assigned regions/lines of business
- Support portfolios of new and existing customers across the EMEA region
- Provide crucial sales support to ensure premium customer service delivery
- Prepare materials for customer meetings and support with meeting follow ups
- Complete sales process admin in Salesforce
- Research and market intelligence
- Support promotion of Moody’s offerings and thought leadership in the sustainable finance market and other evolving risk areas
- Provide event/conference support and assist with marketing initiatives and outreach
- Direct customer interaction
- Work closely with key internal stakeholders e.g. Middle Office, Legal, Compliance, Sales Operations, Billing/Collections team
- Actively contribute to special projects and ad hoc initiatives/campaigns
- Support and train other team members and new joiners
About the Team
The Relationship Management Associate team is part of the Relationship Management team within Commercial, operating from both Vilnius and London. This dynamic team collaborates closely with Relationship Managers spread across the EMEA region. The Relationship Management Associates team not only enhances the efficiency of the Relationship Managers but also gains the unique opportunity to work directly with customers, engage with different business lines, and contribute to internal projects. This arrangement fosters a rich environment for cross‑functional collaboration and professional growth, placing the team at the heart of Moody’s Ratings’ customer engagement strategy.
Associate Relationship Management employer: 慨正橡扯
Moody's Corporation is an exceptional employer that fosters a collaborative and dynamic work culture, particularly within the Associate Relationship Management team based in Vilnius and London. Employees benefit from extensive professional growth opportunities, engaging directly with customers and contributing to impactful projects in the sustainable finance sector. With a commitment to diversity and inclusion, Moody's offers a supportive environment where team members are encouraged to take ownership of their roles while exploring innovative AI tools to enhance efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Relationship Management
✨Tip Number 1
Network like a pro! Reach out to current employees at Moody's through LinkedIn or industry events. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Brush up on your analytical skills and be ready to discuss how you can use AI tools to improve processes. Show them you're not just a team player, but also someone who takes ownership of their work.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Associate Relationship Management
Some tips for your application 🫡
Show Off Your Communication Skills:Since effective communication is key for this role, make sure your written application reflects that. Use clear and concise language, and don’t shy away from showcasing your interpersonal skills through examples.
Highlight Your Organisational Skills:Being highly organised is a must for the Associate - Relationship Management position. In your application, mention any experiences where you successfully managed multiple tasks or projects at once. We love to see how you keep everything on track!
Demonstrate Your Curiosity About AI:Given the emphasis on AI in the job description, show us your enthusiasm for learning about AI tools. Mention any relevant coursework, projects, or personal interests that demonstrate your curiosity and willingness to explore responsible AI practices.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to be part of the StudySmarter team!
How to prepare for a job interview at 慨正橡扯
✨Know Your Stuff
Make sure you brush up on your analytical and research skills. Be ready to discuss how you've used these in past roles, especially in relation to customer service and sales support. Familiarise yourself with the basics of artificial intelligence and think about how it can improve processes.
✨Show Off Your Communication Skills
Since effective communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with colleagues or clients in the past. If you're fluent in French, don’t hesitate to mention it!
✨Be Organised and Ready to Multitask
Demonstrate your organisational skills by preparing a structured plan for the interview. Think about how you manage multiple tasks and be ready to share specific examples. This will show that you can handle the demands of the role.
✨Embrace Teamwork
This position requires collaboration, so be prepared to discuss your experience working in teams. Share stories that highlight your ability to support others and contribute to group projects. Show enthusiasm for being part of a dynamic team!