Senior Production Apps Support Analyst — AI-Driven Incident Resolution in Manchester

Senior Production Apps Support Analyst — AI-Driven Incident Resolution in Manchester

Manchester Full-Time 37800 - 46200 £ / year (est.) No working from home possible

At a Glance

  • Tasks: Support and troubleshoot software applications, enhancing processes with AI tools.
  • Company: Join a leading financial services firm in Manchester.
  • Benefits: Competitive salary, health benefits, and opportunities for professional growth.
  • Other info: Collaborate with diverse teams for efficient application support.
  • Why this job: Be at the forefront of AI-driven solutions in a dynamic team environment.
  • Qualifications: Strong SQL skills, experience with monitoring tools, and excellent communication.

The predicted salary is between 37800 - 46200 £ per year.

慨正橡扯 is seeking a Senior Associate, Production Services Application Support Analyst to join the team in Manchester.

This role focuses on supporting BNY Pershing developed and third-party software applications, troubleshooting issues, and enhancing monitoring processes using AI tools.

The ideal candidate should have excellent SQL skills, experience with monitoring tools, and strong communication abilities.

This position requires collaboration with various teams to ensure efficient software application support.

#J-18808-Ljbffr

Senior Production Apps Support Analyst — AI-Driven Incident Resolution in Manchester employer: 慨正橡扯

At Third Bridge, we are not just offering a job; we are providing a career launchpad in a vibrant and fast-paced environment. With a strong focus on employee growth, our Client Services Associate role allows you to develop essential skills while working with top-tier clients, all within a supportive culture that values work-life balance and personal development. Join us to accelerate your career and enjoy comprehensive benefits, including generous vacation days and the flexibility to work from anywhere for a month each year.

Contact Details:

慨正橡扯 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Production Apps Support Analyst — AI-Driven Incident Resolution in Manchester

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at 慨正橡扯 or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to 慨正橡扯.

Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like 慨正橡扯.

Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like 慨正橡扯 that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Senior Production Apps Support Analyst — AI-Driven Incident Resolution in Manchester

SQL Skills
Monitoring Tools Experience
Troubleshooting Skills
AI Tools Proficiency
Communication Abilities
Collaboration Skills
Software Application Support

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at 慨正橡扯.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at 慨正橡扯 and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at 慨正橡扯

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If 慨正橡扯 uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.