At a Glance
- Tasks: Join our Supply Chain & Operations team to ensure smooth order management and customer satisfaction.
- Company: TRIP, a leading CBD brand focused on wellbeing and relaxation.
- Benefits: Competitive salary, 24 days holiday, private health insurance, and product discounts.
- Other info: Dynamic team culture with opportunities for personal growth and fun events.
- Why this job: Be part of a fast-growing brand making waves in the wellness industry.
- Qualifications: Strong interest in operations, excellent communication skills, and attention to detail.
The predicted salary is between 25650 - 31350 £ per year.
TRIP’s mission is to share calm in the everyday chaos – supporting people with their daily stress and wellbeing harnessing the power of plants. Since launch, TRIP has built a cult social following, is one of the leading new European D2C brands, and is already stocked in over 25,000 stores across the UK, Europe and the US, including Soho House globally, Tesco, Sainsbury’s and Holland & Barrett.
Named by The Sunday Times as the 4th fastest growing company in Britain, TRIP’s award winning CBD products help you relax into your best self. Co-founders, husband and wife team Olivia and Daniel discovered CBD after a transformative personal experience in 2018 and since then, TRIP has introduced millions of people to CBD.
TRIP is the fastest growing soft drinks brand in the UK, with 88% market share of CBD drinks. With 1 in 2 Gen Z having tried a CBD drink, the demand for TRIP and CBD as a category will only continue to surge. Pioneering the CBD category and at the front and centre of rising trends in wellness, functionality and alcohol alternatives, TRIP is well on the way to becoming a world leading well-being brand.
We’re looking for someone to join our brilliant Supply Chain & Operations team to help ensure fantastic availability and service for our customers, whilst helping to drive efficiencies and cost reductions. Reporting into our Customer Supply Manager, you’ll be working alongside another Operations Executive and share our collaborative work style, have a passion for the wellbeing sector, and be excited to help ensure that our customers have a great TRIP.
We want someone who loves problem solving, attention to detail and continuous improvement to help TRIP continue our rapid growth. We need a team player who’s keen to get involved in the scale-up, challenger brand landscape and looking to make an impact in a fast-paced environment!
KEY RESPONSIBILITIES
- Order management: ensuring orders flow seamlessly through our B2B & DTC warehouses whilst troubleshooting any issues which arise.
- Manage our day-to-day comms with our 3rd party logistics providers to ensure the smooth running of TRIP’s operations, communicating back to the operations team accordingly.
- Working with TRIP colleagues or external partners to ensure 99.9%+ service at the lowest possible cost, whilst continually aiming to optimise delivery times and last mile delivery and investigating sustainability initiatives for last mile delivery.
- Reporting and monitoring daily/weekly/monthly KPIs to ensure our operations runs smoothly and our partners are held accountable for their roles.
- Work with D2C team on initiatives to improve Customer Experience and Retention, thus improving long-term profitability of D2C business.
- Warehouse & Freight cost reduction: work with our existing 3PL and customer supply manager to ensure our warehouse & freight costs are as low as possible, whilst ensuring customer experience remains amazing.
- Work with D2C/sales teams and Ops team on projects that add value to our consumers, either in the form of cost reduction or value creation, and coordinate operational elements of projects.
- Work with D2C/sales team and wider Ops team to ensure effective stock management and order availability in a volatile landscape.
Although primarily an operations role, this position will work across multiple functions allowing you excellent exposure to many aspects of our rapidly growing business. The role involves day-to-day management of much of our operations and works very closely with the D2C/sales team at TRIP, whilst also having regular interaction with the senior team and other functions within the business.
YOU HAVE
- A strong interest in operations/logistics - experience is a bonus!
- Extremely strong communication skills, ability to manage relationships across multiple functions and work collaboratively with external suppliers/third parties to drive the best possible results.
- Attention to detail, with a passion for problem solving and getting the job done in a fast-paced environment.
- Ability to see the bigger picture and find operational efficiencies in a rapidly changing supply chain.
- A self-starter mentality, great organisation skills and eagerness to grow within a dynamic team that is taking the UK market (and beyond) by storm!
- Strong Microsoft Excel skills. Experience with ERP systems and Shopify preferable but not necessary.
THE PACKAGE
- Competitive salary DOE
- Holiday: 24 days + your birthday off!
- Vitality private health insurance
- TRIP product discount & Friends + Family codes
- Free Calm membership
- Access to free therapy sessions provided by SelfSpace
- 1 personal wellness/community giving day per year
- A chance to join an amazing team, with a diverse, high performance background.
- Lots of fun! Great culture with regular team social & events.
- Join early in the journey of one of the most exciting, progressive brands within FMCG!
Operations Executive employer: 剔偉
TRIP is an exceptional employer that prioritises mental wellbeing and fosters a vibrant work culture, making it an ideal place for the Marketing Director role. With a bright office just steps from Notting Hill Gate, employees enjoy a flexible working environment, generous benefits including private healthcare, wellness days, and a unique sabbatical policy after two years of service. Join a passionate team dedicated to scaling a leading global brand in the wellness space, where your contributions will directly impact the lives of millions seeking calm in their everyday chaos.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Executive
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like 剔偉 and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at 剔偉!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like 剔偉 keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Executive
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to 剔偉:This is your chance to really connect with the team at 剔偉. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at 剔偉
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with 剔偉.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show 剔偉 that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at 剔偉. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
