Falcon Smart IT Limited is seeking a Senior Service Delivery Manager to own end-to-end delivery for Application Management Services in London. You will lead a cross-functional team of ~36 resources spanning development, testing, DBA, Scrum Master, and production support, ensuring KPI/ SLA performance and governance excellence.
The role requires deep ITIL knowledge, strong stakeholder management, and a track record in continuous improvement and service reporting.
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Hybrid Senior Application Delivery Lead in London employer: 东莞群福塑胶制品有限公司
Falcon Smart IT Limited is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Employees benefit from extensive growth opportunities, cutting-edge technology, and a commitment to AI-driven solutions, making it an ideal environment for those looking to make a meaningful impact in the banking and payments sector.
