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- Tasks: Prepare, cook, and serve delicious food while providing top-notch customer service.
- Company: Join Newcastle College's vibrant Commercial Services team with 12 diverse outlets.
- Benefits: Enjoy flexible working, generous annual leave, student discounts, and a government pension scheme.
- Why this job: Be part of a dynamic team that values inclusion, trust, and excellence while making a difference.
- Qualifications: Must have a Level 2 Food Hygiene certificate and experience in food preparation and cooking.
- Other info: This role is part-time and term time only, perfect for students!
Commercial Services Assistant – Part Time, Term Time Only.
Role Description
The main purpose of this role is to prepare, cook, and serve food, and deal with customer enquiries and requests. The post holder is expected to maintain very high standards of customer service and food/beverage quality at all times.
Key Responsibilities
Work with the Commercial Services Team Leaders to ensure an efficient and effective service to customers. Prepare, cook, and serve high-quality food daily. Ensure that the Service\’s brand standards are maintained. Maintain thorough cleanliness of work areas and ensure equipment is kept to a high standard. Operate CPOS tills, ensuring the integrity of cash and electronic payments by following all financial procedures.
Essential Criteria
Minimum of a Level 2 Food Hygiene certificate, good knowledge of Health and Safety, food preparation and cooking experience, and appropriate numeracy and literacy skills.
About Us
Commercial Services is a department within Newcastle College, managing 12 outlets including refectories, coffee shops, Costa Coffee shops, a convenience shop, and a bar for HE students across multiple locations.
Employee Benefits
- Generous Annual Leave
- Flexible Working
- Student Discount
- Government Pension Schemes
- Cycle to Work
- Employee Assistance Programme
For more information, see our website – Our Benefits
NCG VALUES
Our values shape our behavior and decision-making, emphasizing inclusion, trust, ownership, and excellence. For further details about our Values and Strategy, visit our website – Values and Strategy.
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Commercial Services Assistant employer: NCG
Contact Detail:
NCG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Services Assistant
✨Tip Number 1
Familiarise yourself with Newcastle College's values and mission. When you understand what they stand for, you can tailor your approach during interviews to demonstrate how your personal values align with theirs.
✨Tip Number 2
Gain hands-on experience in food preparation and customer service. Volunteering or working in similar environments can provide you with practical skills and examples to discuss during your interview.
✨Tip Number 3
Brush up on your knowledge of health and safety regulations related to food hygiene. Being able to confidently discuss these topics will show your commitment to maintaining high standards in the workplace.
✨Tip Number 4
Practice operating CPOS systems if you have access to one. Familiarity with cash handling and electronic payments will give you an edge and demonstrate your readiness for the role.
We think you need these skills to ace Commercial Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential criteria. Tailor your application to highlight your relevant experience in food preparation, customer service, and any qualifications like the Level 2 Food Hygiene certificate.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles that involved cooking, serving food, or dealing with customer enquiries. Use specific examples to demonstrate your skills in maintaining high standards of service and cleanliness.
Showcase Your Skills: Make sure to mention your knowledge of Health and Safety regulations, as well as your numeracy and literacy skills. These are essential for operating CPOS tills and ensuring financial procedures are followed.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for working with the Commercial Services team at Newcastle College. Mention how you align with their values of inclusion, trust, ownership, and excellence.
How to prepare for a job interview at NCG
✨Showcase Your Food Hygiene Knowledge
Since a Level 2 Food Hygiene certificate is essential for this role, be prepared to discuss your knowledge of food safety practices. Highlight any relevant experiences where you maintained high hygiene standards in food preparation.
✨Demonstrate Customer Service Skills
This position requires excellent customer service. Think of examples from your past experiences where you successfully handled customer enquiries or resolved issues. Be ready to explain how you ensure a positive experience for customers.
✨Familiarise Yourself with the Brand Standards
Research the brand standards of the Commercial Services department at Newcastle College. During the interview, express your understanding of these standards and how you would uphold them in your daily tasks.
✨Prepare for Practical Questions
Expect questions that assess your cooking and food preparation skills. Be ready to discuss your experience with specific dishes or cooking techniques, and how you maintain quality and cleanliness in the kitchen.
