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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, wellbeing services, and exclusive discounts.
- Why this job: Be part of a friendly team, learn new skills, and make a positive impact on customer experiences.
- Qualifications: A friendly attitude and eagerness to learn are essential; no prior experience required.
- Other info: Flexible shifts available, including weekends and late hours to fit your lifestyle.
Job Title
Service Colleague
Location
FS – 1496 Hellingly Greggs
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
8
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
18 December 2025
Overview
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast‑paced team where great service and teamwork are everything.
Key Qualities
- Customer‑focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring
- A friendly and helpful approach to customer service.
- Willingness to work in a fast‑paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Benefits
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the store's layout and product offerings. This will not only help you during the interview but also show your genuine interest in the role and the company.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous experiences. Highlight how you’ve gone above and beyond to ensure customer satisfaction, as this is key for a Service Colleague.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, showing that you can adapt your schedule will make you a more attractive candidate.
✨Tip Number 4
Research the company's values and mission. Being able to articulate how your personal values align with those of the company can set you apart from other candidates.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences that demonstrate your ability to serve customers and work in a team.
Highlight Customer Service Skills: Since the role focuses on providing excellent customer service, make sure to emphasise any previous experience you have in retail or customer-facing roles. Use specific examples to showcase how you've contributed to a positive shopping experience.
Show Flexibility: Mention your willingness to work flexible hours, including late shifts and weekends, as this is a requirement for the position. This shows that you are adaptable and ready to meet the company's needs.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Explain why you want to join their team and how your skills align with their values of teamwork and customer satisfaction.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, your main focus will be on providing excellent customer service. Be prepared to share examples of how you've successfully helped customers in the past, whether it's resolving an issue or enhancing their shopping experience.
✨Demonstrate Flexibility
Since the role requires working various shifts, including weekends and late hours, highlight your flexibility and willingness to adapt to different schedules. Mention any previous experiences where you successfully managed changing work patterns.
✨Emphasise Teamwork
This position involves working closely with others across different departments. Be ready to discuss how you collaborate with team members to achieve common goals and how you contribute to a positive team environment.
✨Express Enthusiasm for Learning
The job requires you to learn new skills across various departments. Show your eagerness to learn by discussing any past experiences where you quickly picked up new tasks or adapted to new roles, demonstrating your proactive approach.
