At a Glance
- Tasks: Engage customers and create an unforgettable shopping experience at our White City store.
- Company: Join Dr. Martens, a legendary British brand with over 60 years of cultural influence.
- Benefits: Enjoy 65% off footwear, bonus incentives, and paid volunteer days.
- Why this job: Be part of a diverse team that values individuality and empowers you to grow.
- Qualifications: Retail experience is a plus; passion for Dr. Martens and great customer service skills are essential.
- Other info: Flexible shifts available; we celebrate diversity and encourage all to apply.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what\’s right.
WHAT\’S THE STORY – Sales Assistant – 6 Hours – White City London
We are looking for flexible part time Sales Assistants to join at our White City store for 6 hours a week.
Our Sales Assistants are the heart and soul of our store experience. Without them we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr.Martens and have an outgoing personality this could be a great role for you!
THE GIG – Sales Assistant – 6 Hours – White City London
- Use your passion for Dr.Martens to sell our product and hit individual sales targets (Play your part in achieving the store target)
- Showcase your unique personality and inject it into the customer experience to create a best in class shopping experience.
- Handle till transactions seamlessly in line with operating procedures
- Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
- Follow H&S procedures to maintain a healthy, safe and tidy work environment.
- Act with empathy, be team focussed and support the store management team when needed
To be our Sales Assistant you should also possess these qualities:
- Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
- Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
- An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
- Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
- Be Professional, but also authentic and fearless!
- Flexibility in availability is essential – shifts may vary week to week so we will need flexibility to cover different days/times.
WHATβS IN IT FOR YOU?
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Opportunities for growth
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply Now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
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Sales Assistant (6hr) - White City, London employer: Dr. Martens
Contact Detail:
Dr. Martens Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Assistant (6hr) - White City, London
β¨Tip Number 1
Familiarise yourself with Dr. Martens' history and values. Understanding their core principles, like 'Be Yourself' and 'Act Courageously', will help you connect with the brand during your interactions.
β¨Tip Number 2
Showcase your passion for Dr. Martens in conversations with customers and during your interview. Being able to share personal experiences or stories about the brand can make you stand out as a genuine ambassador.
β¨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Highlighting your ability to build rapport will resonate well with the hiring team.
β¨Tip Number 4
Be flexible and open-minded about your availability. Since the role requires adaptability in scheduling, showing that you're willing to cover various shifts can make you a more attractive candidate.
We think you need these skills to ace Sales Assistant (6hr) - White City, London
Some tips for your application π«‘
Understand the Brand: Familiarise yourself with Dr. Martens' history, values, and culture. Highlight your passion for the brand in your application to show that you align with their core values of being yourself, acting courageously, and showing you care.
Tailor Your CV: Make sure your CV reflects relevant experience in retail, especially within fashion or lifestyle brands. Emphasise any customer service roles you've had and how they relate to the Sales Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for Dr. Martens. Mention specific experiences that demonstrate your ability to create a great customer experience and your flexibility in working hours.
Showcase Your Unique Qualities: In your application, highlight what makes you unique and how you can contribute to the store's atmosphere. Discuss your ability to build rapport with customers and your commitment to teamwork and support for management.
How to prepare for a job interview at Dr. Martens
β¨Show Your Passion for the Brand
Make sure to express your enthusiasm for Dr. Martens during the interview. Share why you love the brand and how it resonates with you personally. This will demonstrate that you are not just looking for any job, but that you genuinely want to be a part of their team.
β¨Emphasise Customer Service Skills
Since the role revolves around providing an excellent customer experience, be prepared to discuss your previous experiences in retail or customer service. Highlight specific examples where you went above and beyond to help a customer, as this aligns with the company's core values.
β¨Be Authentic and Confident
Dr. Martens values authenticity, so donβt be afraid to show your true self during the interview. Be confident in sharing your personality and how it can contribute to creating a unique shopping experience for customers.
β¨Demonstrate Flexibility
Given the need for flexible availability, be ready to discuss your schedule and how you can accommodate varying shifts. Showing that you are adaptable and willing to support the team will make a positive impression.