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- Tasks: As a Retail Security Officer, you'll patrol, deter crime, and report incidents.
- Company: Join ASEL, a leader in bespoke security solutions with a rich history in risk management.
- Benefits: Enjoy perks like SIA licence renewal, training investment, discounts, and a supportive work environment.
- Why this job: Be part of a team that values authenticity, collaboration, and making a real impact in security.
- Qualifications: Must have a valid SIA licence; previous retail security experience is a plus but not required.
- Other info: Flexible wage options and opportunities for progression within the company await you!
ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.
We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.
ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.
Main Responsibilities
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.
You will be expected to carry out all guarding responsibilities whilst in store, such as;
- Patrolling the shop floor and deterring criminal activity
- Assess and identify vulnerabilities, and work proactively to minimise risk
- Liaising with management and local authorities when applicable
- Manage vulnerable persons with empathy to not cause distress
- Completing colleague and contractor searches when required in line with customer company policy
- Digitally report incidents and use tablets/phones for daily activity planning
- Detailed and Legible incident reporting to assist the Client and Local Authorities
Location: Redcar West Dyke Road
Hours: 36 hrs weekly
Shift Pattern: Mon 15.00 to 00.00, Tues 15.00 to 00.00 , Fri 15.00 to 00.00 Sat 15.00 to 00.00, Sun 10 to 16.00
Hourly Rate: £13.40
The Person
To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.
Required Experience And Qualification
You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
Benefits of working with ASEL
- SIA Licence Renewal
- Auto enrolment pension scheme
- Investment into training
- Perkbox incentive scheme which includes discounts and an employee assistance programme
- Company uniform provided
Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.
You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role
Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.
The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.
All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits:
- Perkbox recognition – rewards and discount platform
- Apprenticeship
- Employee of the month scheme £50
- 110% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream – a flexible wage application whereby you can pull your wages out sooner than payday
- EAP – Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
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Retail Security Officer employer: Amberstone Security
Contact Detail:
Amberstone Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security challenges faced in retail environments. Understanding common vulnerabilities and how to address them will show your proactive approach during interviews.
✨Tip Number 2
Brush up on your communication skills, as you'll need to articulate incidents clearly and work collaboratively with local authorities. Practising scenarios can help you feel more confident.
✨Tip Number 3
Demonstrate your understanding of the importance of empathy when managing vulnerable persons. Think of examples where you've handled sensitive situations effectively, as this will resonate well with interviewers.
✨Tip Number 4
Be prepared to discuss your knowledge of digital reporting tools, as you'll be using tablets and phones for daily activity planning. Familiarity with technology can set you apart from other candidates.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks such as patrolling, incident reporting, and liaising with local authorities.
Tailor Your CV: Highlight any relevant experience or skills that align with the job description. If you have previous security experience or customer service skills, make sure these are prominent in your CV.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of ASEL's values, particularly their emphasis on authenticity and collaboration. Explain why you would be a good fit for the role and how your background aligns with their mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise. A well-presented application shows attention to detail.
How to prepare for a job interview at Amberstone Security
✨Know the Company
Familiarise yourself with ASEL's mission and values. Understanding their approach to security solutions and their emphasis on authenticity and transparency will help you align your answers with what they value.
✨Demonstrate Communication Skills
As a Retail Security Officer, you'll need to communicate effectively. Prepare examples of how you've handled conflict or communicated with customers in previous roles to showcase your skills.
✨Show Empathy and Professionalism
Be ready to discuss how you would manage vulnerable persons with empathy. Highlight any past experiences where you demonstrated patience and professionalism in challenging situations.
✨Prepare for Incident Reporting
Since detailed incident reporting is crucial, be prepared to discuss your experience with documentation. If you have examples of how you've reported incidents or used technology for reporting, share those during the interview.
