Doorperson

Doorperson

Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Greet guests, assist with luggage, and ensure safety at The Cadogan.
  • Company: Join The Cadogan, a luxury hotel steeped in history and elegance.
  • Benefits: Enjoy competitive pay, perks, and opportunities for personal and professional growth.
  • Why this job: Be part of a supportive team creating unforgettable experiences in a glamorous setting.
  • Qualifications: Warm personality, teamwork skills, and eligibility to work in the UK required.
  • Other info: Join a global family within the Belmond & LVMH collection.

The predicted salary is between 24000 - 33600 £ per year.

As a Doorperson at The Cadogan you will join our fantastic Front of House team who look after each other, our amazing property and our guests.

If you are looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities

  • Greet guests warmly upon arrival and departure, providing a positive first and last impression.
  • Assist guests with their luggage, ensuring safe and efficient handling.
  • Monitor the entrance area to ensure the safety and security of guests and their belongings.
  • Coordinate with the front office, concierge, and luggage porters to ensure seamless service and guest satisfaction.

About Us

Enchanting guests since 1887, The Cadogan A Belmond Hotel is located at the crossroads of London\’s desirable cultural neighbourhoods; Chelsea, Knightsbridge, and Belgravia and offers guests a refined residential experience within a restored townhouse.

The hotel\’s 54 rooms and suites artfully blend a rich historical legacy with contemporary luxury, creating a space imbued with character, history, and a profound sense of belonging, all while echoing its tradition of hosting both historical and contemporary esteemed guests. The hotel further distinguishes itself by presenting a diverse array of exceptional dining experiences, which include seasonal all-day dining at its signature restaurant, expertly mixed cocktails in the bar, and an elegant afternoon tea service in The Cadogan Lounge. Guests also benefit from exclusive access to the prestigious Cadogan Place Gardens, complete with private tennis courts, offering a serene escape within the city.

The Belmond & LVMH Family

The Cadogan is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

Requirements

What You Bring

  • Warm, genuine and approachable character
  • Excellent team working skills
  • Great attention to detail

Applicants must have eligibility to work in the UK.

Benefits

What We Offer

The Cadogan we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

  • Competitive salaries with generous service charge
  • Complimentary and preferred rate experiences at our iconic destinations as well as Guest Experiences here on site
  • Dedicated hospitality-specific benefits platform and many more

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you\’ll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

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Doorperson employer: Belmond

At The Cadogan, we pride ourselves on our warm and inclusive work culture, where every team member is valued and supported. As part of the Belmond family, employees enjoy competitive salaries, generous service charges, and unique benefits that enhance both personal and professional growth. Join us in the heart of Chelsea, where you can develop your skills in a luxurious environment while creating unforgettable experiences for our guests.
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Contact Detail:

Belmond Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Doorperson

✨Tip Number 1

Familiarise yourself with The Cadogan's history and unique offerings. Understanding the hotel's character and its connection to Oscar Wilde will help you engage with guests more authentically, making a lasting impression.

✨Tip Number 2

Practice your greeting and farewell techniques. As a Doorperson, your role is crucial in setting the tone for guests' experiences, so rehearsing warm and welcoming phrases can boost your confidence.

✨Tip Number 3

Network with current employees or alumni from hospitality programmes. They can provide insights into the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 4

Demonstrate your attention to detail by being observant during your visit to the hotel. Note how staff interact with guests and the environment, as this will help you align your approach with their standards.

We think you need these skills to ace Doorperson

Excellent Communication Skills
Customer Service Orientation
Teamwork and Collaboration
Attention to Detail
Problem-Solving Skills
Safety and Security Awareness
Time Management
Adaptability
Warm and Approachable Demeanour
Multitasking Abilities
Conflict Resolution Skills
Knowledge of Local Attractions
Professionalism
Physical Stamina

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Doorperson at The Cadogan. Highlight your ability to greet guests warmly and assist with luggage in your application.

Tailor Your CV: Customise your CV to reflect your experience in hospitality or customer service. Emphasise skills like teamwork, attention to detail, and any previous roles that required a warm and approachable character.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to work at The Cadogan specifically and how you can contribute to their culture of kindness and genuine connections.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Belmond

✨Show Your Warmth

As a Doorperson, your role is all about making guests feel welcome. During the interview, demonstrate your warm and genuine character by smiling and engaging positively with the interviewer. Share examples of how you've greeted guests or customers in previous roles.

✨Highlight Teamwork Skills

The Cadogan values excellent team working skills. Be prepared to discuss your experiences working in a team environment. Mention specific instances where you collaborated with others to achieve a common goal, especially in hospitality settings.

✨Emphasise Attention to Detail

Attention to detail is crucial for a Doorperson. In your interview, provide examples of how you've paid attention to details in past jobs, whether it's ensuring guest safety or handling luggage carefully. This will show that you understand the importance of this skill in providing exceptional service.

✨Research The Cadogan

Familiarise yourself with The Cadogan's history, values, and unique offerings. Being knowledgeable about the property will not only impress the interviewer but also allow you to express why you want to be part of their team. Mention specific aspects of the hotel that resonate with you.

Doorperson
Belmond
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