At a Glance
- Tasks: Be the friendly face of our workplace, managing reception and concierge services.
- Company: Join Wilson Vale, a top-notch contract caterer known for quality and community-focused food.
- Benefits: Enjoy flexible hours, career development, paid training, and your birthday off every year!
- Why this job: This role offers a vibrant work culture and the chance to make a real impact.
- Qualifications: Looking for positive, reliable individuals with great communication skills.
- Other info: We value inclusivity and support everyone in our team.
The predicted salary is between 24000 - 36000 Β£ per year.
We are currently recruiting for a Corporate Receptionist & Concierge to join our team at one of ourworkplace restaurants in London EC4A.
This is a permanent position, Monday to Friday, 40 hours a week, working shifts of either 7am to 3:30pm or 10:30am to 7pm. Proposed start date 25th August 2025.
As ourCorporate Receptionist & Concierge, you will be the first point of contact for all clients, visitors, and staff. This front-facing role is vital in representing the company with professionalism and warmth, while also ensuring smooth day-to-day office and meeting room operations. You will manage reception duties, coordinate concierge services, and provide exceptional administrative and customer support.
Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.
We are looking for a positive, honest and reliable employee to join our friendly and hardworking team. We can offer good training and prospects within our team for the right candidate.
As our Corporate Receptionist & Concierge, you will:
- Greet and welcome clients and visitors in a professional, courteous, and friendly manner.
- Answer, screen, and route incoming phone calls to appropriate personnel promptly.
- Maintain a tidy, presentable, and well-organised reception and front-of-house area at all times.
- Schedule and coordinate internal and external meetings and appointments.
- Manage incoming and outgoing mail, couriers, and deliveries.
- Assist with general administrative tasks, including document preparation, data entry, and filing.
- Monitor and replenish office supplies; place orders when required.
- Arrange travel and accommodation for executives and clients.
- Support onboarding of new employees with orientation and distribution of materials.
- Maintain confidentiality and safeguard sensitive company and client information.
- Open and prepare meeting rooms daily, ensuring they are fully equipped and meet company standards.
- Liaise with the catering and concierge teams to support seamless event and meeting logistics.
- Assist clients with booking and managing meeting room reservations.
- Respond to all business user and client inquiries with professionalism, urgency, and a service-first attitude.
- Provide ad hoc support to departments as needed, ensuring high-quality service across operations.
WILSON VALE PERKS:
- Our working hours are some of the best you\’ll find in catering – we are strong believers in work-life balance
- Our working environment is fun and inspiring, with excellent career development opportunities
- Craft Works β Free craft-focused career development training programme
- Paid training bespoke to you
- Access to our Employee Assistance Programme- your wellbeing is very important to us
- Online employee benefits scheme -monetary savings on everyday items!
- Your Birthday off every year after 1 yearsβ service.
- Enhanced Maternity Pay
Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams, to our operations and central support teams β everyone at has a voice
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Corporate Receptionist & Concierge employer: Wilson Vale
Contact Detail:
Wilson Vale Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Corporate Receptionist & Concierge
β¨Tip Number 1
Familiarise yourself with the company culture and values of Wilson Vale. Understanding their commitment to quality and customer service will help you align your approach during interviews and interactions.
β¨Tip Number 2
Practice your communication skills, as this role requires a friendly and professional demeanour. Role-playing scenarios with friends or family can help you feel more confident in greeting clients and managing inquiries.
β¨Tip Number 3
Research common reception and concierge duties to prepare for potential questions about your experience. Being knowledgeable about tasks like scheduling meetings and managing office supplies will demonstrate your readiness for the role.
β¨Tip Number 4
Network with current or former employees of Wilson Vale if possible. They can provide insights into the work environment and expectations, which can be invaluable during your application process.
We think you need these skills to ace Corporate Receptionist & Concierge
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Corporate Receptionist & Concierge position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Professional CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you want to work at Wilson Vale and how you can contribute to their team. Be sure to convey your positive attitude and reliability.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a front-facing role like this one.
How to prepare for a job interview at Wilson Vale
β¨Showcase Your Professionalism
As a Corporate Receptionist & Concierge, you'll be the first point of contact for clients and visitors. Make sure to demonstrate your professionalism during the interview by dressing appropriately and maintaining a positive attitude throughout.
β¨Highlight Your Customer Service Skills
This role requires exceptional customer support. Be prepared to share examples of how you've provided excellent service in previous positions, focusing on your ability to handle inquiries and resolve issues promptly.
β¨Demonstrate Organisational Abilities
The job involves managing multiple tasks such as scheduling meetings and coordinating services. Discuss your organisational skills and provide specific examples of how you have successfully managed similar responsibilities in the past.
β¨Prepare Questions About the Company
Show your interest in Wilson Vale by preparing thoughtful questions about their culture, values, and the specifics of the role. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.