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For Companies At a Glance
- Tasks: Guide and train unemployed individuals to secure jobs and overcome challenges.
- Company: The Growth Company transforms lives by helping people find meaningful employment across the North of England.
- Benefits: Enjoy a supportive work culture, opportunities for personal growth, and the chance to make a real impact.
- Why this job: Join a passionate team dedicated to empowering others and making a difference in the community.
- Qualifications: Experience in training, guidance, or customer service; knowledge of local job markets is a plus.
- Other info: Be part of the Restart Scheme, providing tailored support for up to 12 months.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Key Responsibilities
- Coordinate and deliver advice, guidance, and training interventions for unemployed individuals.
- Operate referral and liaison procedures with agencies (e.g., JCP, local referral partners, colleges, employers, training providers, and recruitment agencies) to support individuals in achieving skills and progressing to employment, training, and education.
- Establish and deliver both one‑on‑one and group activities, including initial assessments, inductions, job search sessions, and follow‑up appointments.
- Identify and address individual learning needs through personalised interventions.
- Refer customers to internal and external agencies to facilitate their progress.
- Plan training and other interventions tailored to each customer’s needs.
- Assist customers in deciding on options to meet their needs and provide ongoing support.
- Report any concerns related to the safeguarding of individuals.
About You
- Proven track record of working with vulnerable customer groups.
- Demonstrated ability to meet targets with a strong understanding of the local labour market, recruitment methods, and growth industries.
- In‑depth knowledge of welfare‑to‑work programmes and the customer base.
- Familiarity with guidance and national standards.
- Excellent rapport‑building skills, professional demeanour, and good communication skills.
Skills Required
- Extensive experience in sales, customer service, and the welfare‑to‑work sector.
- Proven ability to thrive under pressure in high‑performance environments.
- Skilled in customer‑facing roles across various sectors, including Customer Services, Hospitality, Social Care, Sales and Retail.
- Well‑developed IT skills, including management information (MI) systems, spreadsheets, diary management, email and data security.
- Consistently meet key performance indicators (KPIs) and challenging targets.
- Strong ability to network and effectively promote the organisation.
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Employment Advisor employer: The Growth Company
Contact Detail:
The Growth Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Advisor
✨Tip Number 1
Familiarise yourself with the local labour market and growth industries in your area. This knowledge will not only help you understand the challenges faced by job seekers but also enable you to provide tailored advice that resonates with potential employers.
✨Tip Number 2
Network with local agencies, colleges, and employers to build relationships that can benefit your role as an Employment Advisor. Attend local job fairs or community events to connect with key stakeholders and stay updated on job opportunities.
✨Tip Number 3
Develop your rapport-building skills by engaging in active listening and empathy during conversations. This will help you establish trust with clients, making it easier for them to open up about their challenges and needs.
✨Tip Number 4
Stay informed about the latest trends in welfare to work initiatives and guidance standards. This will not only enhance your credibility but also ensure that you are providing the most relevant and effective support to your clients.
We think you need these skills to ace Employment Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training, guidance, and working with vulnerable groups. Use specific examples that demonstrate your ability to support individuals in overcoming employment challenges.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping others find meaningful employment. Mention your understanding of the local labour market and how your skills align with the responsibilities of the Employment Advisor role.
Showcase Relevant Skills: Emphasise your rapport-building skills and experience in customer service or sales. Provide examples of how you've successfully worked under pressure and met targets in previous roles.
Highlight Training Experience: If you have experience in delivering training or facilitating group activities, make sure to include this in your application. Detail any specific training programmes you've developed or delivered that relate to employability.
How to prepare for a job interview at The Growth Company
✨Show Your Empathy
As an Employment Advisor, you'll be working with individuals facing various challenges. Make sure to demonstrate your understanding and empathy during the interview. Share examples of how you've supported vulnerable groups in the past.
✨Know the Local Labour Market
Familiarise yourself with the local job market and growth industries in the area. Be prepared to discuss how you would help clients navigate these opportunities and overcome barriers to employment.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to showcase your ability to build rapport and deliver guidance clearly. You might want to prepare a brief example of a successful interaction with a client.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about past experiences where you successfully helped someone overcome an employment challenge.
