At a Glance
- Tasks: Maintain and service elevators and escalators, ensuring passenger safety.
- Company: Join Otis, the global leader in elevator and escalator services, with a legacy of innovation.
- Benefits: Enjoy long-term employment, training, modern tools, and a supportive work environment.
- Why this job: Be part of a diverse team that prioritises safety and innovation while impacting daily lives.
- Qualifications: NVQ Level 3 in electrical engineering and strong communication skills required.
- Other info: Flexible shift patterns and opportunities for career growth within a global company.
The predicted salary is between 30000 - 42000 £ per year.
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Location:
Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK.
Date Posted:
2025-06-18
Country:
United Kingdom
Location:
Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK.
Job Title
Service Engineer
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and is looking for a maintenance mechanic for one of our entities located one of Otis\’ resident engineer sites in London.
Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.
On a typical day you will:
- Carry out 100% of the elevator maintenance and service visits of the units within your territory
- Work within your defined geographical area / territory, managing the portfolio of elevators within it
- Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
- Carry out minor repairs to achieve continual operation
- Liaise directly with the customer while on site to build a good working relationship
What You Will Need To Be Successful
- NVQ Level 3 minimum
- You have good skills in electricity and electrical engineering
- You are a committed professional, with safety as your priority
- You are comfortable communicating to others
- You are curious, adaptable, and you know how to work alone or in a team
- You are comfortable using electronic and digital tools.
What’s In It For Me / Benefits
- You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
- Work schedule is 12 hour night shifts with another engineer, working in a 5 days on, 5 days off, 2 days on, 2 days off shift pattern
- We offer you remuneration in accordance with local financial standards / wage agreement
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
You will receive modern and high-quality work clothes, your own tools, an iPhone and a company vehicle, or travel expenses paid for.
The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.
Apply today to join us and build what’s next!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry\’s largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Privacy Policy and Terms:
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Resident Lift Service Engineer - Day Shift employer: Otis Elevator Co.
Contact Detail:
Otis Elevator Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Lift Service Engineer - Day Shift
✨Tip Number 1
Familiarise yourself with Otis Elevator Co.'s products and services. Understanding their technology and innovations will not only help you during the interview but also show your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Otis. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your hands-on experience with electrical systems and maintenance. Be ready to share specific examples of how you've successfully resolved technical issues in the past, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Showcase your commitment to safety and quality in your conversations. Since these are core values at Otis, highlighting your dedication to these principles will align you with their company ethos and make you a more attractive candidate.
We think you need these skills to ace Resident Lift Service Engineer - Day Shift
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Resident Lift Service Engineer position. Tailor your application to highlight relevant skills and experiences that align with what Otis Elevator Co. is looking for.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ Level 3 qualification and any experience you have in electrical engineering or maintenance. Use specific examples from your past work to demonstrate your expertise and commitment to safety.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention why you want to work for Otis and how your values align with theirs, particularly around safety, ethics, and quality.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the engineering field.
How to prepare for a job interview at Otis Elevator Co.
✨Showcase Your Technical Skills
As a Lift Service Engineer, you'll need to demonstrate your knowledge in electricity and electrical engineering. Be prepared to discuss specific projects or experiences where you've successfully applied these skills, as this will show your technical competence.
✨Emphasise Safety Awareness
Safety is a top priority for Otis. During the interview, highlight your commitment to safety protocols and any relevant training you've undergone. Share examples of how you've ensured safety in previous roles to align with their values.
✨Demonstrate Communication Skills
You'll be liaising directly with customers, so it's crucial to showcase your communication abilities. Practice explaining complex technical concepts in simple terms, and be ready to discuss how you build relationships with clients.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, especially regarding breakdowns and repairs. Think of past experiences where you had to troubleshoot issues quickly and effectively, aiming for a first-time fix, and be ready to share those stories.